Customer Engagement Advisor

Manpower Group (UK); Folkestone; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading recruitment agency is searching for customer service superstars in Folkestone. Join a fast-paced team aiming to provide exceptional customer experiences and meet sales targets. Responsibilities include providing world-class assistance via inbound calls and face-to-face interactions. The ideal candidate is passionate about customer service, has excellent communication skills, and a positive attitude. Competitive salary with training opportunities available.

Benefits

Competitive salary

Comprehensive training

Discounted travel

Qualifications

• Passion for customer service and sales.
• Strong communication and interpersonal skills.
• Ability to work efficiently and follow procedures.

Responsibilities

• Provide world-class customer service through inbound calls.
• Achieve sales targets while creating memorable customer experiences.
• Interact with customers face-to-face in English and French.

Skills

Customer service

Sales experience

Communication skills

Problem-solving

Data entry

Job description

Are you a customer service superstar with a flair for sales? We're seeking dynamic individuals to join our client's fast-paced customer service team. If you thrive on building relationships, hitting targets, and delivering exceptional experiences, this could be your next big adventure. What you'll do:Provide world-class customer service through inbound callsAchieve sales targets while creating memorable customer experiencesExpand your skills by working across different channels (Twitter, Webchat)Interact with customers face-to-face in English and French terminal buildingsBenefit from comprehensive training and ongoing supportWhat you'll need:A passion for customer service and salesExcellent communication and interpersonal skillsA positive, can-do attitudeStrong computer and data entry skillsAbility to work efficiently and follow proceduresProven sales experienceStrong problem-solving abilitiesWhat we offer:Competitive salary starting at £26,273.34 (£13.47 per hour) with enhanced weekend rates working towards 2 other pay levels.Comprehensive training and development opportunitiesFree on-site parking and discounted travelDiscounts at various retail outletsReady to embark on an exciting new challenge? Join our client's dynamic team and help them provide the quickest, easiest, and most eco-friendly way to cross the Channel.