Customer Delivery Driver - Hemsworth Superstore

Tesco; Kinsley; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading supermarket chain is seeking a Customer Delivery Driver in Kinsley, England. This role involves ensuring timely and safe delivery of customer orders, maintaining vehicle cleanliness, and providing excellent customer service. With a pay rate starting at £13.35 per hour and flexible working hours, this position supports both part-time and full-time schedules. Team-focused individuals are encouraged to apply.

Benefits

20 days holiday plus additional leave

10% off store purchases

Access to free wellbeing services

Life cover and pension contributions

Uniform provided

Flexible working opportunities

Qualifications

• Warm and welcoming in interactions with customers and colleagues.
• Act quickly to respond to changing customer needs.
• Energetic and driven to exceed expectations.

Responsibilities

• Deliver part of the customer shopping trip by ensuring van cleanliness.
• Talk to customers about changes to their order.
• Deliver during the customer’s specified time slot.

Skills

Customer service

Teamwork

Communication

Organization

Relationship building

Education

Valid UK/EU/EEA Driving licence

Job description

Overview

Tesco UK • Hemsworth Superstore • Permanent • Apply by 03-Oct-2025

Availability Window

Days From time To time Sun 17:00:00 – 23:00:00 Thu 17:00:00 – 23:00:00 Fri 17:00:00 – 23:00:00 Sat 17:00:00 – 23:00:00

Pay

Our Customer Delivery Driver rate of pay starts from £13.35 per hour; this increases to £14.56 for stores inside the M25. Additional payments may also apply depending on location.

Hours

It\'s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you\'d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

Availability and Scheduling

The availability window shows the periods of time in the week we\'d like you to be available to work. We will schedule your contracted hours within these times, and you\'ll have 3 weeks\' notice of exactly when your shifts will be. We are happy to support flexibility; if your available times match closely but not exactly to the times we are advertising, we\'d still love to hear from you.

What\'s in it for you

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)


• Request flexible working from day one


• Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home


• Access to free wellbeing services with a range of resources to support your mind, body, and life


• Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%


• Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes


• Uniform provided and policies to support you for all of life\'s moments, big and small


• Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please read more


• Read more about the benefits we have available for our colleagues

Responsibilities

You will be responsible for delivering your part of our customer shopping trip by:

• Ensuring the van and trays you use are clean and kept tidy/organised


• Leaving the back yard clean, tidy and clear of rubbish, and picking up litter as you see it


• Ensuring trays are washed as part of the tray wash process


• Loading the van as required, checking the van for roadworthiness


• Talking to the customer about any changes to their order, including short code item and substitutions, offering a refund for anything they are unhappy with


• Taking care of products/deliveries as if they were your own


• Explaining to the customer that they will not be charged any more for their substitutions


• Delivering during the customers time slot


• Calling the customer before arriving at their property if early


• Calling the store/centre if running 30 or more minutes late

What you\'ll need

• Build relationships with colleagues to create team spirit, working together to make sure our store is the best it can be for customers


• Warm and welcoming in interactions with customers and colleagues, taking time to understand the customer and say \"Thank you.\"


• Acting quickly to respond to the changing needs of our customers and embracing change within the store


• Energetic and driven to deliver beyond expectations, integrating home and work to achieve a balance that is right for you


• Sharing ideas with your Manager and other colleagues on how to improve the store for customers


• A valid UK/EU/EEA Driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points

About us

Our vision at Tesco is to become every customer\'s favourite way to shop, whether they are at home or out on the move. Our core purpose is \"Serving our customers, communities and planet a little better every day\' . Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

DEI and Accessibility

Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. We are a place where Everyone\'s Welcome. We are a Disability Confident Leader and are committed to providing a fully inclusive and accessible recruitment process. For information on accessibility support, please read more

Notes

Please note: Tesco will only recruit individuals who have passed the school leaver\'s age. To find out the school leaver\'s age for your country please read more. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles. In periods of high volume, some roles may close earlier than the advertised end date. We will offer feedback to candidates who attend an interview. For more information about us please visit www.tescoplc.com