Customer Consultant - Debt Recovery & Growth Path

The Recruitment Consultancy Ltd; Worthing; On-site; GBP 19,000 - 21,000; Full time

Job summary

A fast growing law firm based in Worthing is seeking Customer Consultants to join their team. In this role, you'll engage with customers to understand their financial situations, review budgets, and create tailored repayment plans. The position offers a starting salary of £19,200, rising to £20,200 after probation, with additional benefits including bonuses, gym membership, and private health care. This is a full-time position in a dynamic call centre environment with a rotating shift pattern.

Benefits

Gym membership

Health care cash-back plan

Private health care

Travel insurance

Pension

22 days holiday plus bank holidays

Free on-site well-being and health activities

Qualifications

• Demonstrate excellent communication skills and a professional, customer-focused attitude.
• Experience can come from any industry, for example, retail.

Responsibilities

• Speak to customers and understand their individual situation.
• Review income and expenditure, and tailor repayment plans.
• Manage both inbound and outbound calls in a call centre environment.

Skills

Excellent communication skills

Customer-focused attitude

Job description

A fast growing law firm based in Worthing is seeking Customer Consultants to join their team. In this role, you'll engage with customers to understand their financial situations, review budgets, and create tailored repayment plans. The position offers a starting salary of £19,200, rising to £20,200 after probation, with additional benefits including bonuses, gym membership, and private health care. This is a full-time position in a dynamic call centre environment with a rotating shift pattern.