Customer Care (18+) Newtownards

McDonald's; Northern Ireland; On-site; GBP 18,000 - 23,000; Full time

Job summary

A well-known global brand is seeking a Customer Care Assistant in Northern Ireland. This role involves engaging with customers, ensuring a welcoming environment, and maintaining cleanliness. Ideal candidates are friendly, approachable, and possess strong communication skills. Benefits include holiday pay, service awards, and employee discounts.

Benefits

Holiday pay

Service Awards

Meal allowance

Employee discounts from top brands

Qualifications

• Must be 18 years or older.
• Ability to effectively communicate with customers.
• Demonstrate friendliness and approachability.

Responsibilities

• Engage with customers and ensure smooth operations.
• Distribute balloons and organize special events.
• Maintain cleanliness in dining and toilets.

Skills

Effective communication

Friendliness

Courteousness

Approachability

Job description

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Customer Care (18+) Newtownards, County Down

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Client:

Location:

County Down, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

494e1337493a

Job Views:

31

Posted:

19.08.2025

Expiry Date:

03.10.2025

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Job Description:

Overview

McDonald's is one of the most recognized brands worldwide, committed to core values: Serve, Inclusion, Integrity, Community, and Family. We strive to foster a safe, respectful, and inclusive workplace, offer quality jobs, and ensure opportunities are accessible to all.

Note: Candidates MUST be 18 years or older due to shift timings.

As a Customer Care Assistant, you will be the face of your restaurant, engaging with customers and ensuring smooth operations in customer areas. Duties include making children feel welcome, distributing balloons, organizing special events, attending to customer needs, maintaining cleanliness standards in dining and toilets, and creating a warm, welcoming environment. You are responsible for positive communication with customers and informing the manager about customer satisfaction.

Working in a fast-paced, energetic environment, we seek individuals with a genuine smile and the ability to connect with customers, making them feel valued.

Behaviors such as friendliness, approachability, courtesy, and helpfulness should come naturally. Effective communication skills—listening, verbal interaction, and eye contact—are essential. Maintaining high energy levels while working efficiently and productively is also crucial.

Benefits include: Holiday pay, Service Awards, Meal allowance, Employee discounts from top brands, and more...