Customer Advisor - Checkouts

B&Q Limited; Poole; On-site; GBP 60,000 - 80,000; Part time

Job summary

A home improvement retailer in Poole is looking for a Customer Advisor to assist at the checkouts. In this part-time role, you will provide exceptional customer service, help customers with their projects, and maintain store displays. The ideal candidate should be friendly and eager to learn, with a passion for home improvement. A competitive salary is offered along with various benefits, including a pension scheme, holiday time, and employee assistance programs.

Benefits

Competitive salary

Award-winning pension scheme

6.6 weeks holiday

Employee Assistance Programme

Shopping discounts

Qualifications

• Happy to help and passionate about home improvement.
• Flexible to work on a rota including weekends and evenings.
• Great teamwork skills required.

Responsibilities

• Provide excellent customer service at the checkouts.
• Assist customers with their home improvement projects.
• Maintain store displays and participate in click & collect.

Skills

Customer service oriented

Teamwork

Friendly and outgoing

Eager to learn

Job description

Overview

Customer Advisor - Checkouts

Part Time - 10/11/12 hours per week

Permanent Contract

Shifts available Monday - Sunday, 7am - 10pm

UK Notional hourly rate £12.71 per hour

B&Q Poole

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Checkouts Customer Advisor and you’ll be a big part of this.

What's the job?

Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like click & collect, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in various areas, but on the tills truly great customer service will be your main aim.

What we need:

Happy to help, eager to learn and just a little bit obsessed with home improvement, you’ll be right at home with us. You’re friendly and outgoing, and you get a buzz from helping others. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.

What's in it for me?

As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.

So we can support you during the application or interview process, please contact [e-mail] for any recruitment adjustments.