customer Advisor 8.5hrs (Wanstead store)

Jojo Maman Bebe; City Of London; On-site; GBP 20,000 - 25,000; Part time

Job summary

A retail company in London is seeking a part-time Customer Advisor to enhance the shopping experience for customers. The role requires strong communication skills, previous retail experience is preferred, and the ability to work flexible hours. Responsibilities include greeting customers, providing product information, and processing transactions accurately.

Qualifications

• Previous experience as a customer advisor or in a similar retail role is preferred.
• Strong communication skills with the ability to engage effectively with diverse customers.
• Basic numeracy skills for handling cash transactions accurately.
• Ability to work flexible hours including evenings and weekends as required.

Responsibilities

• Greet customers warmly and assist them in finding products that meet their needs.
• Provide detailed information about products, promotions, and services offered in-store.
• Handle customer inquiries and resolve issues promptly to ensure customer satisfaction.
• Maintain an organized and visually appealing store environment.
• Process transactions accurately using the point-of-sale system.

Skills

Customer service

Communication

Numeracy

Job description

Overview

As a Customer Advisor at our Wanstead store, you will play a vital role in delivering exceptional customer service and enhancing the shopping experience for our valued customers. This part-time position requires a friendly and approachable individual who can effectively assist customers with their inquiries, provide product knowledge, and contribute to the overall success of the retail team.

Responsibilities

• Greet customers warmly and assist them in finding products that meet their needs.
• Provide detailed information about products, promotions, and services offered in-store.
• Handle customer inquiries and resolve issues promptly to ensure customer satisfaction.
• Maintain an organized and visually appealing store environment by restocking shelves and arranging displays.
• Process transactions accurately using the point-of-sale system while ensuring compliance with company policies.

Qualifications

• Previous experience as a customer advisor or in a similar retail role is preferred.
• Strong communication skills with the ability to engage effectively with diverse customers.
• Basic numeracy skills for handling cash transactions accurately.
• Ability to work flexible hours including evenings and weekends as required by store operations.