Customer Advisor

B&Q; Stroud; On-site; Part time

Job summary

B&Q is looking for a Customer Advisor in Stroud to join a dedicated team passionate about home improvement. This part-time role offers training opportunities and is perfect for those eager to help customers improve their homes. Enjoy competitive pay along with a benefits package including a pension scheme, annual leave, and shopping discounts.

Benefits

Competitive salary

Award-winning pension scheme

ShareSave options

6.6 weeks holiday

Employee Assistance Programme

Shopping discounts

Wellbeing benefits

Qualifications

• Happy to help, eager to learn, and passionate about home improvement.
• Friendly and outgoing with a focus on customer assistance.
• Willing to learn new technologies and flexible with working hours.

Responsibilities

• Become an expert advisor for customer queries and home improvement projects.
• Manage stock and assist with store displays.
• Deliver exceptional customer service.

Skills

Customer Service

Communication

Teamwork

Job description

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Shifts available Monday - Sunday, 7.00am - 9.00pm

UK Notional hourly rate £ 12.71 per hour

B&Q Stroud

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this.

Overview

Customer Advisor

Part time - 16 hours per week

Permanent Contract

Shifts available Monday - Sunday, 7.00am - 9.00pm

UK Notional hourly rate £ 12.71 per hour

B&Q Stroud

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this.

What's the job?

Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.

What We Need

Happy to help, eager to learn and just a little bit obsessed with home improvement, you’ll be right at home with us. You’re friendly and outgoing, and you get a buzz from helping others. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.

What's in it for me?

As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.

So we can support you during the application or interview process, please contact [e-mail] for any recruitment adjustments.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Other

• Industries

  Retail

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