Cruise Front Office Manager — Russian-Speaking

Ismira Recruitment & Crewing Agency; Royton; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A cruise ship employment agency is seeking an Asst Front Office Manager to support the Front Office operations on the ASTORIA GRANDE cruise ship. This role, which requires fluency in Russian and experience in hospitality management, offers travel opportunities to Turkey and Egypt, with a contract lasting 6-7 months. Candidates should have strong management and customer service skills, with proficiency in relevant software.

Benefits

Opportunity to travel to Turkey, Egypt, and Greece

Free meals and accommodation

Employer covers travel ticket

Bonus system and tips

Qualifications

• Age 18+, fluency in Russian is mandatory.
• Experience in a management role within hospitality, including 3 years as Receptionist.
• Strong management skills and ability to work under pressure.

Responsibilities

• Assist with daily operations of the Front Desk under the Front Office Manager.
• Ensure high guest satisfaction and manage quality service delivery.
• Conduct departmental meetings and maintain internal communications.

Skills

Fluency in Russian

Strong communication skills

Problem solving

Customer service

Conflict resolution

Education

Degree in hospitality management or related field

Tools

Microsoft Office

Fidelio Cruise

Job description

A cruise ship employment agency is seeking an Asst Front Office Manager to support the Front Office operations on the ASTORIA GRANDE cruise ship. This role, which requires fluency in Russian and experience in hospitality management, offers travel opportunities to Turkey and Egypt, with a contract lasting 6-7 months. Candidates should have strong management and customer service skills, with proficiency in relevant software.