CRM Product Lead, Dynamics Expert – Hybrid London

Pearson Carter; Greater London; Hybrid; GBP 63,000 - 75,000; Full time

Job summary

A dynamic professional services organization seeks an experienced CRM Product Lead in London to take ownership of Microsoft Dynamics. The role requires driving user adoption and engagement across various teams, alongside collaboration with developers. A strong background in change management and technical capabilities, especially within professional services, is essential. This position offers a hybrid work model, with a salary of up to £75,000.

Qualifications

• Extensive experience implementing and scaling Microsoft Dynamics in a professional services environment.
• Proven track record driving adoption, change management, and user engagement.
• Confident engaging with commercial and financial metrics to inform decisions.

Responsibilities

• Take full ownership of the Microsoft Dynamics CRM platform.
• Drive adoption and engagement across Sales, Delivery, Finance, and Leadership teams.
• Collaborate with internal developers and third-party partners to ensure high-quality delivery.

Skills

Experience with Microsoft Dynamics

Change management

User engagement

Technical acumen

Data governance

Job description

A dynamic professional services organization seeks an experienced CRM Product Lead in London to take ownership of Microsoft Dynamics. The role requires driving user adoption and engagement across various teams, alongside collaboration with developers. A strong background in change management and technical capabilities, especially within professional services, is essential. This position offers a hybrid work model, with a salary of up to £75,000.