CRM Growth Specialist – Data-Driven, Hybrid

SportPesa; Liverpool; Hybrid; GBP 30,000 - 35,000; Full time

Job summary

A technology company in Liverpool is seeking a CRM Executive. This role involves supporting CRM strategy, driving customer retention, and managing lifecycle activities. The ideal candidate will have at least 1 year's hands-on experience in CRM, strong analytical skills, and familiarity with CRM platforms like Salesforce. The position offers competitive pay, a hybrid work model, and opportunities for professional development.

Benefits

Competitive salary

Performance-related bonus

Health club membership contributions

Private medical insurance

25 days annual leave

Contributory pension scheme

Training and development opportunities

Qualifications

• Minimum of 1 year's experience in a similar CRM role.
• Track record in retention or lifecycle marketing activities.
• Hands-on skills in A/B testing and data analysis.

Responsibilities

• Support CRM strategy across key markets.
• Drive customer retention and revenue growth.
• Deliver performance reporting on CRM programs.

Skills

Analytical mindset

Proficiency in SQL

Experience with CRM platforms

Excellent communication skills

Attention to detail

Tools

Salesforce Marketing Cloud

Power BI

Tableau

Job description

A technology company in Liverpool is seeking a CRM Executive. This role involves supporting CRM strategy, driving customer retention, and managing lifecycle activities. The ideal candidate will have at least 1 year's hands-on experience in CRM, strong analytical skills, and familiarity with CRM platforms like Salesforce. The position offers competitive pay, a hybrid work model, and opportunities for professional development.