CRM Executive

The GelBottle Inc.; Brighton; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A dynamic B2B and B2C brand company based in Brighton is seeking a CRM Executive to manage CRM activities and enhance customer engagement through data-driven email campaigns. The ideal candidate will possess experience with ESPs and have strong communication skills. This hybrid role offers numerous benefits including a yearly bonus, personal development fund, and flexible working arrangements, fostering a supportive company culture.

Benefits

Yearly company bonus

£1,000 yearly personal development fund

25 days holiday + bank holidays

3 months sabbatical after 3 years service

Health care cash plan

Discount on spa treatments

Qualifications

• Experience in CRM role with a focus on email marketing.
• Ability to analyze data and derive actionable insights.
• Creative mindset for developing engaging campaigns.

Responsibilities

• Manage day‑to‑day CRM activity and customer data.
• Build engaging emails and monitor campaign performance.
• Support data-driven commercial planning and strategies.
• Collaborate across teams to enhance customer engagement.

Skills

Experience with ESPs like Bloomreach, Klaviyo or MailChimp

Strong writing and communication skills

A flair for creative thinking and campaign ideas

Confidence working with data segmentation and A/B testing

A collaborative and adaptable approach

Education

Degree in Marketing, Business or Data Science

Tools

Excel

SQL

Salesforce

HubSpot

Job description

About the role

The GelBottle Inc. is on an exciting growth journey and looking for a CRM Executive to be part of our founder‑led company. If you’re passionate about working in a fast‑paced environment and eager to contribute to a diverse portfolio of B2B and B2C brands this is your chance to make a significant impact!

What you’ll be doing

• Managing day‑to‑day CRM activity and keeping customer data clean and accurate
• Building BAU and trigger emails with marketing and keeping communications fresh and relevant
• Diving into data to spot trends, run reports and share insights that guide decisions
• Setting up campaigns, segmenting audiences and running A/B tests
• Supporting commercial planning with data‑driven strategies and campaign coordination
• Collaborating across teams to boost customer engagement and retention
• Keeping an eye on competitors, communications design, loyalty programmes and more

This is a hybrid role 3 days a week on site at HQ.

About you

We’re looking for a CRM Executive with a sharp eye for detail, a creative mindset and a knack for turning data into engaging email campaigns. If you love working fast, thinking big and collaborating across teams this is for you.

You’ll need

• Experience with ESPs like Bloomreach, Klaviyo or MailChimp
• Strong writing and communication skills
• A flair for creative thinking and campaign ideas
• Confidence working with data segmentation and A/B testing
• A collaborative and adaptable approach in a fast‑paced environment

Bonus points for

• A degree in Marketing, Business or Data Science
• CRM and data tool experience (Excel, SQL, Salesforce, HubSpot)
• Previous marketing or sales experience (not essential)

Why TGB

At TGB we’re driven by passion and dedication to become a leader in our industry. What sets us apart is our founder‑led approach fostering a close‑knit and supportive culture where teamwork and fun go hand in hand. We truly value every team member’s contributions and offer a range of rewards and recognition to celebrate your achievements.

What we can offer you

• Hybrid working
• Yearly company bonus
• £1,000 yearly personal development fund
• 5 study days a year
• 25 days holiday + bank holidays
• Daisy days (extra 2 days off throughout the year)
• Holiday purchase scheme (5 days)
• Birthday bonus (after one year’s service)
• Enhanced maternity leave
• Long service award (additional holiday allowance)
• 3 months sabbatical offered upon 3 years service
• Health care cash plan (via Health Shield)
• Electric car lease scheme (via salary sacrifice)
• Discount on spa treatments and consumer products
• Life assurance pension scheme
• Regular funded company events
• Season ticket loan

What happens next

1. Apply!
2. Screening call with our Talent team (30 min)
3. Interview with hiring manager (1 hr)
4. Practical interview (Brighton HQ 1.5 hr)
5. Meet & Greet with team (1 hr)

Please note: If we find the right person sooner than expected, we may close this role early, so if you’re interested we want to hear from you soon.