CRM Data Analyst: Drive Personalization in Luxury Fashion

Burberry; Greater London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A luxury fashion brand in Greater London is seeking a CRM Data Analyst to enhance customer engagement and optimize CRM strategies. This role involves leveraging data for actionable insights, managing customer data models in Databricks, and collaborating with cross-functional teams. The ideal candidate should possess over 5 years of experience in CRM Analytics and a strong background in data transformation tools like SQL and Python. A passion for the luxury sector is essential.

Qualifications

• 5+ years of experience in CRM Analytics, preferably in fashion, retail, or luxury.
• Strong proficiency in Databricks for data transformation and analysis.
• Excellent communication skills for stakeholder management.

Responsibilities

• Build and optimize customer data models in Databricks.
• Identify customer insights for personalization and strategic decisions.
• Design interactive dashboards ensuring data usability for stakeholders.

Skills

Databricks

SQL

Python

Data Analytics

CRM principles

Tableau

Looker

Customer experience

Tools

Salesforce

Braze

PowerBI

Job description

A luxury fashion brand in Greater London is seeking a CRM Data Analyst to enhance customer engagement and optimize CRM strategies. This role involves leveraging data for actionable insights, managing customer data models in Databricks, and collaborating with cross-functional teams. The ideal candidate should possess over 5 years of experience in CRM Analytics and a strong background in data transformation tools like SQL and Python. A passion for the luxury sector is essential.