CRM Coordinator

Adecco; Hempstalls; On-site; GBP 26,000; Full time

Job summary

A leading recruitment agency in the UK seeks a skilled CRM professional to manage and update the CRM system, assist with database management, and support internal projects. Ideal candidates will have experience with CRM platforms and strong communication skills. This full-time role offers a competitive salary of £26,000 per annum with attractive benefits including a performance-related bonus and extensive holiday leave.

Benefits

Performance-related bonus

26 days holiday + bank holidays

Private healthcare options

Company pension

Life Assurance

Access to mental health support

Training & development opportunities

Regular company events

Free on-site parking

Qualifications

• Previous experience using CRM platforms highly desired.
• Strong communication and organisational skills essential.
• Ability to manage multiple projects and priorities effectively required.

Responsibilities

• Maintain and update the CRM system with detailed project data.
• Assist with CRM database management and reporting.
• Collaborate with internal teams for CRM campaigns.

Skills

CRM platforms (Salesforce, HubSpot, Dynamics)

Communication skills

Organisational skills

Attention to detail

Microsoft Office expertise

Tools

Microsoft Office

Adobe Pro

Job description

Monday to Friday, 8:30am - 5:00pm
26,000 per annum

Key Responsibilities:

• Maintain and update the CRM system with projects, architect details, quotes, and contact data
• Assist with CRM database management, reporting, and data cleansing
• Collaborate with internal teams (marketing, sales, customer relations) to deliver CRM comms and campaigns
• Support customer journey development and data quality improvements
• Coordinate ongoing internal projects and provide administrative support
• Compile performance reports weekly, monthly, and quarterly
• Drive CRM database growth through data capture initiatives

Ideal Candidate Will Have:

• Previous experience using CRM platforms (e.g., Salesforce, HubSpot, Dynamics, etc.)
• Strong communication and organisational skills
• Ability to manage multiple projects and priorities effectively
• Excellent attention to detail and a proactive attitude
• Solid experience with Microsoft Office (Outlook, Excel, Word, PowerPoint) and Adobe Pro
• An understanding of commercial business processes and a willingness to take initiative

What You'll get in Return:

• Performance-related bonus
• 26 days holiday + bank holidays (including Christmas shutdown)
• Health & wellbeing programme (opt-in private healthcare)
• Company pension
• Life Assurance (1x salary)
• Access to mental health first aiders
• Training & development opportunities
• Reward & recognition schemes
• Free on-site parking
• Regular company events

If you're a CRM-savvy professional looking for your next challenge in a supportive and forward-thinking company, we'd love to hear from you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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