Critical Care Support Worker

Liverpool Heart and Chest Hospital; Liverpool; On-site; GBP 18,000 - 25,000; Full time

Job summary

A leading specialist heart and chest hospital in the UK is seeking a dedicated support worker for its Critical Care Unit. In this role, you will be responsible for maintaining cleanliness, assisting nursing staff with patient care, and ensuring a safe environment for patients and families. Ideal candidates will have experience in healthcare settings and possess strong interpersonal and communication skills. The position requires a caring demeanor and the capability to handle emergency situations calmly.

Qualifications

• Willingness to undertake in-house assessments.
• Previous experience in a caring role required.
• Experience of working in NHS Clinical setting.

Responsibilities

• Assist with meal preparation and feeding of patients.
• Maintain cleanliness of equipment and environment.
• Provide support to patients and families as needed.
• Participate in daily cleaning schedules.

Skills

Effective interpersonal relationships

Communication skills

Organisational skills

Time management

Basic IT skills

Education

Completion of Care Certificate or equivalent

NVQ Level 2 in health and social care

Experience in a health care setting

Job description

The post holder will be responsible for maintaining a tidy and clean Critical Care Unit on a daily basis which will include general cleanliness of equipment and maintenance of clinical cleaning. Duties will include assisting registered nurses ,also maintenance of stock levels in each bed areas . To be involved working collaboratively and co-operatively with others to meet the needs of patients and their families .

Main duties of the job

Under the direction of the Registered Nurse assist with basic nursing care, inc all aspects of personal care.

Recognise and respond appropriately to urgent and emergency situations.

Assist in transfer of patients, to theatre, catheter lab and other clinical departments within the hospital as directed.

Assist in maintaining a clean and safe environment, including clearing and cleaning vacated bed-spaces and preparation for re-use, secure and handle clinical waste and used linen for safe collection and/or disposal, carry out regular mattress checks and record details in line with trust policy

Ensure the Critical Care Area is safe and tidy at all times e.g. remove clutter, tidy notice boards, ensure storage rooms are clean and tidy

Participate in daily cleaning schedules and inform Team Leader if unable to

About us

As the largest single site specialist heart and chest hospital in the UK, we, at Liverpool Heart and Chest Hospital, have a clear vision 'to be the best cardiothoracic integrated healthcare organisation'.

We provide specialist services in cardiothoracic surgery, cardiology, respiratory medicine both in the hospital and out in the community.

We serve a catchment area of 2.8 million people, spanning Merseyside, Cheshire, North Wales and the Isle of Man, and increasingly we receive referrals from outside these areas for highly specialised services such as aortics.

Our reputation for strong performance is important in delivering the best care for our patients and high quality clinical services. This is underpinned by a culture of research and innovation, delivered in modern estate and our encouragement of flexible working in a variety of forms.

Please visit our website - https://www.lhch.nhs.uk/

Please follow this link for a tour of our site - https://bit.ly/36ylsoq

Job responsibilities

Assist with the preparation of meals, snacks and drinks, assisting patients with feeding as necessary.

Provide reassurance and support to patients and carers/family.

Complete daily cleaning shift.

Carry out spot cleaning and ensure spillages are dealt with swiftly and efficiently.

Ensure general and specialist equipment e.g. drip stands and commodes are cleaned as per cleaning schedule.

Ensure the Critical Care Area is safe and tidy at all times e.g. remove clutter, tidy notice boards, ensure storage rooms are clean and tidy.

Care for patients property and valuables in accordance with Trust policy.

Participate in daily cleaning schedules and inform Team Leader if unable to

Person Specification

Qualifications + education

• Willingness to undertake in house assessments
• Experience in a health care setting
• Completion of Care Certificate or equivalent
• NVQ Level 2 in health and social care
• Previous experience in a caring role

knowledge + Experince

• Experience of working in NHS Clinical setting

skilss + Abilities

• Ability to develop effective interpersonal relationships with colleagues in the health care setting
• Ability to communicate in a variety of settings with patients of varying levels of understanding.
• Able to present factual information and refer any issues to more senior staff where appropriate
• Good organisational and time management skills
• Professional conduct
• Basic IT skills.
• Basic IT skills in email, populate a basic database
• Able to produce a simple report
• Understanding of basic audit

Values + Behaviours

• Safe

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.