Crew Member

McDonald’s; Tonbridge; On-site; GBP 21,000 - 23,000; Full time

Job summary

A leading global fast-food chain in Tonbridge seeks a Crew Member to prepare food, serve customers, and maintain high standards of service and cleanliness. The ideal candidate will deliver friendly, efficient service and contribute to a positive team environment. Opportunities for career progression and a comprehensive benefits package are offered, including holiday pay and discounts.

Benefits

Holiday pay

Service awards

Meal allowance

Employee discounts

Qualifications

• Ability to provide friendly, fast, and accurate service.
• Knowledge of food hygiene and safety procedures.
• Experience in a team environment is advantageous.

Responsibilities

• Prepare food and serve customers at the till.
• Maintain cleanliness and quality standards in the restaurant.
• Support customers' needs and work as a team member.

Skills

Customer service

Teamwork

Food hygiene

Job description

Job Overview

As a Crew Member, you'll make it happen, whether you're preparing food, serving on the till or being out in the dining areas looking after our customers' needs. You will consistently deliver the highest standards of quality, service and cleanliness in the restaurant. Provide friendly, fast and accurate service. Complete tasks and activities in line with training, company guidelines and management direction. Follow all workplace safety, security and food hygiene procedures. Treat all customers and colleagues with courtesy and respect working as a supportive team member.

Wellbeing & Support

Supporting your overall wellbeing with counselling, mental health support, life management, medical guidance, and helpful resources.

Interview Process

The interview is a vital part of our hiring process. It will normally involve questions around values and attitudes and will allow the interviewee to really show us why they're the right person for the job. For instance, we might ask for an example of times you've worked as part of a team and how you made a difference to that team. In short, we look for people who have the right attitudes and behaviours to deliver a great customer and colleague experience; we hire for qualities and potential, rather than qualifications.

Right to Work

Before we can employ you, we are required to verify your eligibility to work in the UK & Ireland. Acceptable documents to evidence your right to work can be found here. You'll need to provide original documents such as a valid passport or a valid UK/Ireland visa (with a college letter listing term dates, where applicable). Only original documents will be accepted.

Benefits

Benefits package includes:

• Holiday pay
• Service Awards
• Meal allowance
• Employee discounts from top high street and online brands and much more.

Premium Shift. If you work overnights, between the hours of midnight and 5am, you'll earn extra pay.

Every team member, including our hourly-paid workers, earn above the national minimum wage. We also offer a range of benefits including holiday and sick pay, and employee discounts that offer savings at over 1,600 retailers.

Shift & Schedule

What type of shifts will I be doing and how many? Our restaurant hours range from location to location, but over half of our restaurants are open 24 hours a day. We schedule most shifts to suit you, but also take working time legislation and our business needs into account.

Dress Code

Just one of the benefits of working at McDonald's is that you don't have to worry about what to wear to work, we will supply you with a uniform.

Career Progression

Does McDonald's promote its employees? Definitely. We highly value talent and always aim to encourage employees to remain within our business. To put it into perspective, half of our Executive Team started in restaurants. At McDonald's, there are no limits to how far or fast you can progress.