Credit Controller - 12 Month FTC

Red Door Recruitment; Watford; On-site; GBP 28,000 - 32,000; Full time

Job summary

A prestigious school based near Watford seeks a full-time Credit Controller to ensure the school's financial health through meticulous management of fee income and timely collections. Ideal candidates should have proven credit control experience and excellent interpersonal skills, enabling effective communication with parents and guardians. The position offers a competitive salary (£28k-£32k) along with various benefits, including generous leave and a supportive work environment set in a scenic location.

Benefits

Competitive pay

Annual Leave: 30 days

Work pension scheme with up to 10% employer contributions

50% fee remission for eligible staff's children

Free on-site parking

Electrical Vehicle Charging Scheme

Free lunch during term time

Generous occupational sick pay

High Street Discounts

EAP with 24/7 GP access

Qualifications

• Proven experience in credit control or accounts receivable.
• Ability to manage sensitive financial conversations with discretion and empathy.
• Strong attention to detail.

Responsibilities

• Monitor and manage the debtor ledger to ensure timely collection of fees.
• Proactively follow up on outstanding balances via phone, email, and written communication.
• Prepare regular aged-debt reports and present them to the Director of Finance.

Skills

Credit control experience

Excellent communication skills

Strong organisational skills

Tools

Finance software

Microsoft Excel

Job description

We are recruiting for a prestigious, thriving school based near Watford set within beautiful grounds.

They are looking to appoint a full-time, fixed-term Credit Controller to help to maintain the School’s financial health through managing fee income and ensuring timely collection.

What's in it for you?

• Salary : £28k-£32k
• Hours : Monday to Friday 8-4.30 or 8.30-5pm
• Annual Leave : 30 days
• Competitive pay
• Work pension scheme with up to 10% employer contributions
• 50% fee remission for eligible staff children (subject to spaces and entry requirements)
• Free on-site parking and excellent public transport links
• Electrical Vehicle Charging Scheme
• Free lunch and refreshments (term-time)
• Generous occupational sick pay
• High Street Discounts
• EAP with 24 / 7 GP access
• A beautiful working environment – the school is set in a conservation site in excess of 21 acres.

Key responsibilities

• Monitor and manage the debtor ledger, ensuring timely collection of school fees and other charges.
• Proactively follow up on outstanding balances via phone, email, and written communication.
• Work collaboratively with parents and guardians to resolve billing queries and agree payment plans where appropriate
• Prepare regular aged-debt reports and present to Director of Finance and Head.
• Escalate overdue accounts in line with school policy, including liaison with external legal advisers if necessary.
• Assist with termly billing processes and support the wider Finance Team during peak periods.
• Maintain accurate financial records in the school’s finance system.

What the employer is looking for

• Proven experience in credit control or accounts receivable.
• Excellent communication and interpersonal skills.
• Ability to manage sensitive financial conversations with discretion and empathy.
• Strong organisational skills with high attention to detail.
• Confident in using finance software and Microsoft Office (particularly Excel).