Credit Controller

Michael Page (UK); Warrington; On-site; GBP 28,000 - 32,000; Full time

Job summary

A leading manufacturing business based in Newton le Willows is seeking a Credit Controller to manage a lively debtor book of over 300 accounts. The role includes driving process improvements to enhance customer experiences and collection times. This position offers a competitive salary and excellent benefits, including a pension scheme and generous holiday entitlement.

Benefits

Bonus per annum

Free onsite parking

Company Contribution Pension Scheme

24 days holiday p.a.

Qualifications

• Experience with high volume debtor accounts.
• Track record in collections and exceptional customer service.
• Ability to drive change and improvements in processes.

Responsibilities

• Chasing live debtor accounts and managing reconciliations.
• Driving process improvement for enhanced collections.
• Creating new accounts and handling payment allocations.

Skills

Customer service skills

Process improvement

Relationship building

Results-driven attitude

Education

CICM qualification preferred

Tools

MS Office

MS Excel

Job description

• Credit Controller
• Newton le Willows

About Our Client

We are supporting a manufacturing business located in Newton le Willows with a turnover of £250million. They are growing year on year with an impressive 18 month plan.

Job Description

• Actively chasing a live Debtor book of over 300 + accounts.
• Driving change and process improvement enabling a better customer experience and quicker collection times.
• Positively contribute to the integration of credit control processes with other processes across the business to drive efficiency - e.g. B2B sales platform and operations for customer payment collections and returns/credits
• Payment allocations, statement reconciliations and completion of credit notes.
• Proactive reconciliation of customer accounts including dealing with account queries, statement requests.
• Internal payment reconciliations and credit card processing.
• New account creation.

The Successful Applicant

• Experience of working on a fast moving, high volume, high value ledger on multiple trade terms.
• Exception customer service skills and a track record of achievement in collections.
• Experience of process improvement, driving change and efficiencies across a department.
• Target driven
• CICM preferable but study support available.
• Highly proficient with MS Office, strong working knowledge of MS Excel
• Experience of Credit Insurance policies
• Team management experience preferable
• Ability to build strong relationships and the drive change
• A proactive results-drive attitude

What's on Offer

• £28,000 - £32,000 per annum
• Bonus per annum
• Free onsite parking
• Company Contribution Pension Scheme
• 24 days holiday p.a.