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Credit Controller

UDML College of Engineering, JECRC Founadation, Jaipur

Reading

On-site

GBP 31,000 - 38,000

Full time

Yesterday

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Job summary

A leading healthcare provider in Reading is looking for a dedicated financial services professional to manage credit control tasks within the Accounts Receivable Team. The ideal candidate will have strong experience in credit control and should focus on providing excellent customer service. This permanent full-time position offers a competitive salary range of £31,049 - £37,796 per annum and includes benefits such as 27 days of annual leave, a strong emphasis on work/life balance, and opportunities for flexible working.

Benefits

Flexible working opportunities

27 days annual leave

NHS pension scheme

Employee Assistance Programme

Cycle to work scheme

Health Service Discounts

Qualifications

Experience in credit control is essential.
Understanding of the NHS finance framework is desirable.

Responsibilities

Produce and send out reminder letters.
Communicate with insurers and debtors.
Prepare difficult case correspondence.
Log all relevant information received.
Maintain filing systems.

Skills

Credit control experience

Customer satisfaction focus

NHS AfC: Band 5

Main area

Financial Services

Grade

NHS AfC: Band 5

Contract

Permanent

Hours

Full time - 37.5 hours per week

Job ref

193-7157892COR-A

Site

Princes House

Town

Reading

Salary

£31,049 - £37,796 per annum

Salary period

Yearly

Closing

28/01/2026 23:59

Job Overview

At the Royal Berkshire NHS Foundation Trust we put our patients at the heart of every element of health and care that we provide. The Trust works together as a community to deliver its vision which is "Working together to provide outstanding care for our community."

Royal Berkshire Hospital are pleased to announce that following our CQC inspection we have been rated ' Good' with inspectors reporting that we have made significant improvements. The Trust's overall rating has also improved to 'good'.

We are C ompassionate in our thoughts, words and actions

We are A spirational and have a true desire to be dynamic and to innovate

We are R esourceful and responsible in the way we work and live

We are E xcellent in our development, fairness and sharing best practice

At the Royal Berkshire NHS Foundation Trust, we value candidates who bring their unique personalities, skills, and experiences to the Trust. When completing your application, we encourage you to highlight your individual achievements and strengths, showing us how they align with the requirements outlined in the job description and person specification. While we recognise that some applicants may use AI tools during the process, please be mindful that AI-generated responses can often lack the personal detail and relevance needed to demonstrate your suitability for the role. AI generated content is discouraged by the Trust and may diminish the candidates chances of success.

Amazing things happen at the Royal Berkshire NHS Foundation Trust; delivered by amazing people so why don't you come and join us. We offer a range of learning and development for all employees may you be clinical or non-clinical.

Main duties of the job

To produce and send out reminder letters.
To pursue and communicate directly with insurers and debtors including Trust employees.
To prepare correspondence for difficult cases with potential for referral to a third party collectors, in consultation with the Accounts Receivable Team Leader.
To screen and log all information received including relevant updates and insurance provider summaries.
To work with the wider Accounts Receivable team to clean up the Debtors Ledger following resolution and successful debt recovery on accounts.
To maintain appropriate filing systems.
Any other appropriate duties as designated by the Accounts Receivable Team Leader.

Working for our organisation

Diversity makes us interesting. Inclusion is what will make us outstanding.

Inequality exists and the journey to eliminate it is not easy. Every step we take will be a purposeful step forward to deliver a truly inclusive culture where all our people are enabled to deliver outstanding care, where background is no barrier, and where everyone can be their authentic self and we truly represent our patient community.

We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where possible. All applicants who have a disability and meet the minimum criteria for the post can opt for a guaranteed interview.

If you need additional help with your application please get in touch by calling the recruitment team on 0118 322 6997 or 0118 322 5342.

Our primary method of communication will be via email. However, if you would prefer to be contacted through a different method, please inform the recruitment team.

Detailed Job Description And Main Responsibilities

The post holder will display the agreed behaviors of the directorate and the Trust as encapsulated by the performance management and personal development documentation, and in particular, the Trust expects all staff to comply with all relevant policies and codes of conduct and to display the values of the Trust. The key purpose of this role is to deliver a 'world class' service to the Trust and the post holder will be expected to deliver this level of service through personal conduct , personal responsibility and the following key characteristics:

Aligned with business needs. The directorate takes its tone and direction from the business needs of the organisation.
Right first time. It focuses on the elimination of waste and unproductive time that occurs as a result of not getting matters right first time.
High customer satisfaction. This refers to both internal and external customers and emphasises the need to understand and meet customers requirements such that they are comfortable working with the directorate.
Well established metrics. Performance needs to be measured to enable weak spots to be identified and worked upon.
Cost effective. A world class infrastructure offers service at competitive rates and has well documented costs of service.
Lean processes. Promoting and implementing lean processes in the Directorate and the Trust.
Personal responsibility. Demonstrates the highest standards of professionalism and ethical behavior in all commercial dealings. Provides assistance to patients / clients / relatives in the course of any incidental contact.

Person specification

Written

Essential criteria
- Credit control experience
Desirable criteria
- Previous NHS finance experience

Written and in person

Essential criteria
- Credit control experience
Desirable criteria
- Previous NHS finance experience

In person

Essential criteria
- Credit control experience
Desirable criteria
- NHS finance experience

We are an approved sponsoring organisation. Applications will be considered from applicants requiring sponsorship alongside all other applications. Please be aware, not all roles are eligible for sponsorship. You can review the list of eligible role and requirements on the government website.

Staff Benefits

Flexible working opportunities and a strong emphasis on your work, life balance
Annual leave - 27 days for new starters, plus bank holidays. Increasing to 29 days after 5 years and 33 days after 10 years NHS service. Pro rata for part time staff
NHS pension scheme
Employee Assistance Programme
Money Advice Service
Generous maternity, paternity and adoption leave for eligible staff
On-site nursery (based at RBH)
Full educational library services
Cycle to work scheme, lockable storage for cycles
Bus to work scheme
Excellent rail and bus links
A huge range of Health Service Discounts at hundreds of big brands from holidays to gadgets and restaurants to retail.