Credit Controller

Complii; Packmoor; Hybrid; GBP 23,000 - 28,000; Full time

Job summary

A financial services company is seeking a Credit Controller in Packmoor, UK to manage the company’s debtor ledger, ensuring timely collection of payments. The role involves liaising with customers, assessing creditworthiness, and maintaining professional service standards. Applicants should possess strong negotiation skills and proficiency in Microsoft Excel, with a focus on accuracy and attention to detail. A salary between £23,962 and £28,000 is offered, along with flexible working options after probation.

Benefits

Strong package supporting in and out of work

Opportunity to work from home one day per week after probation

Qualifications

• Strong negotiation, communication, and professional telephone skills required.
• Able to meet collection targets under pressure.
• High level of accuracy and attention to detail is necessary.
• Excellent organisational skills with experience using Microsoft Excel.

Responsibilities

• Manage and collect company debts, monitoring overdue payments.
• Liaise with customers to secure prompt payment and resolve queries.
• Assess customer creditworthiness and review credit limits.
• Prepare aged debtor reports and support month-end reporting.

Skills

Strong negotiation skills

Communication skills

Professional telephone skills

Attention to detail

Organisational abilities

Ability to work under pressure

Proficiency in Microsoft Excel

Tools

Accounting/ERP systems

Job description

We’re hiring a Credit Controller to join our team here at Zeta Services, based in Bicester. This role will see you utilising your experience gained in Credit Control to the fullest. If you’re looking for a position that offers not just responsibility but also the chance to develop and progress in a supportive environment, this is an excellent opportunity to take the next step in your finance career.

You’ll be responsible for managing the company’s debtor ledger, ensuring timely collection of payments, minimising bad debt exposure, and maintaining positive customer relationships. This role plays a key part in safeguarding the company’s cash flow while providing an efficient and professional service to both internal and external stakeholders.

Zeta Services provide market‑leading products, services and technologies that enable organisations to endure and meet their environmental, health, safety and risk management obligations across several key compliance areas including Water, Fire, Business Continuity and Energy.

Benefits

We’re offering a salary of £23,962 to £28,000 per annum, depending on relevant skills, along with a strong package designed to support you both in and out of work that we’d be happy to tell you about. The working hours are Monday to Thursday either 8 am–4 15 pm or 8 45 am–5 pm, Friday 8 am–3 15 pm or 8 45 pm–4 pm. There is also the opportunity of you working from home one day per week after your probation period.

Responsibilities

• Manage and collect company debts in line with agreed terms, monitoring accounts for overdue payments, negotiating payment arrangements, and escalating problem accounts to management when necessary
• Liaise with customers via phone, email, and written correspondence to secure prompt payment, resolve non‑payment queries, and maintain accurate, up‑to‑date debtor records
• Assess customer creditworthiness, review credit limits, and ensure compliance with company policies, data protection laws, and financial regulations
• Prepare aged debtor reports, provide regular updates on collection progress, and support month‑end and year‑end reporting requirements

Qualifications

• Strong negotiation, communication, and professional telephone skills
• Skilled in working under pressure, meeting collection targets, and managing multiple priorities effectively
• High level of accuracy, attention to detail, and excellent organisational abilities
• Proficient in Microsoft Excel and experienced with accounting/ERP systems

Do you see yourself reflected in the description above? If so, we encourage you to submit your application today. Uncertain whether your skills align perfectly? Don’t hesitate to apply regardless; we value candidates with diverse skill sets and will carefully consider all applicants.

About the Company

Zeta Services: We proud to be part of Complii. We collaborate with clients in sectors such as Education, Health, Care Homes, Public Sector, Local Authority, Industry, Pharmaceutical, Hospitality, Leisure, Food & Beverage, Retail, and Media, to ensure risk reduction, safety improvement and regulatory compliance.