Credit Control Manager

GMP Recruitment Ltd; Tewkesbury; On-site; GBP 32,000 - 38,000; Full time

Job summary

A respected family-run business in Tewkesbury is seeking an experienced Credit Control Manager. This office-based role focuses on leading debt collection and improving credit control practices. The successful candidate will manage a team, report on aged debt, and build relationships with stakeholders. Strong leadership, problem-solving abilities, and expertise in Excel are required. This opportunity offers a salary up to £38,000, aiming for an immediate start. Ideal for those eager to drive cash flow performance.

Qualifications

• Proven experience in credit control or debt management, ideally in a managerial or supervisory role.
• Strong leadership and people management skills.
• Results-driven with excellent problem-solving ability.

Responsibilities

• Lead and participate in the day-to-day debt collection process across the business.
• Manage, motivate, train and develop a team of Credit Controllers to meet KPIs and performance targets.
• Monitor aged debt and provide regular updates and insight to senior management.

Skills

Leadership and people management

Problem-solving

Attention to detail

Microsoft Excel

Communication skills

Job description

GMP Recruitment are proud to be in partnership with a highly respected, family run business in Tewkesbury. We are currently recruiting for an experienced and proactive Credit Control Manager to lead and develop the credit control and debt management function.

This is a key leadership role within the Finance team, offering the opportunity to make a real impact on cashflow performance, customer relationships, and team development.

This is an office-based position working Monday - Friday 37.5 hours per week, offering a salary up to £38,000 pending relevant experience.

As Credit Control Manager you will take ownership of the end-to-end debt collection process, safeguard company cashflow, reduce aged debt, and continuously improve credit control practices across the business. The role is varied, fast-paced, and highly visible, working closely with Sales teams, depot managers, senior leadership, customers, and external legal advisors.

Responsibilities

• Lead and participate in the day-to-day debt collection process across the business
• Manage, motivate, train and develop a team of Credit Controllers to meet KPIs and performance targets
• Monitor aged debt and provide regular updates and insight to senior management
• Implement, maintain and improve credit control procedures and best practice
• Build strong relationships with customers, Sales Managers, Depot Managers and key stakeholders
• Proactively manage accounts with external legal advisors and oversee escalation where required
• Manage bad debt write-offs and support periodic review of bad debt provisions with the Head of Finance
• Initiate and lead improvement projects relating to systems, processes and ways of working

Qualifications

• Proven experience in credit control or debt management, ideally in a managerial or supervisory role
• Strong leadership and people management skills
• Results-driven with excellent problem-solving ability
• Highly organised with strong attention to detail
• Confident communicator with strong interpersonal and presentation skills
• Good working knowledge of Microsoft Excel
• Flexible, proactive and able to work effectively in a fast-paced environment

AN IMMEDIATE START IS AVAILABLE FOR SUCCESSFUL CANDIDATE.

If the above role sounds perfect for you, or you require more information, please click apply.

GMP Recruitment are recruiting for this role on behalf of their client and are acting as an Employment Agency.