Court Administrative Officer – Public Sector Admin

Brook Street; Coventry; On-site; GBP 40,000 - 60,000; Full time

Job summary

A public sector staffing agency seeks an Admin Officer based in Coventry. This temporary office-based role involves providing customer service, handling administrative tasks, and interacting with the public. Candidates should be adept in dealing with customers, possess strong communication skills, and be proficient with IT. Training will be provided and the position offers 37 hours per week with a competitive hourly rate that increases after 12 weeks.

Responsibilities

• Customer service via telephone.
• Face-to-face interaction with the public.
• Progress cases through the Court/Tribunal system.
• Problem solving – refer to problem-solving hubs.
• Inputting data onto the system.
• Preparing papers.
• Creating and updating records.
• Email correspondence.
• General administration duties.

Skills

Dealing with customers

Clear and understandable communication

Time management

IT skills and confidence with technology

Ability to deal with difficult customers

Proactive thinking

Team working / player

Build rapport with others

Job description

A public sector staffing agency seeks an Admin Officer based in Coventry. This temporary office-based role involves providing customer service, handling administrative tasks, and interacting with the public. Candidates should be adept in dealing with customers, possess strong communication skills, and be proficient with IT. Training will be provided and the position offers 37 hours per week with a competitive hourly rate that increases after 12 weeks.