Counter Sales Person

Huws Gray; England; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading home improvement company is seeking a Counter Sales Person at their Nuneaton branch. You will connect with customers, provide expert advice, handle enquiries, and maintain displays. The role offers flexible working options and opportunities for training and development. Benefits include 23 days holiday, company bonus, and discounts across various retailers.

Benefits

23 days' holiday plus bank holidays

Company bonus scheme

Contributory pension and life assurance

Discounts on retailers and restaurants

Colleague discount

Training and development programmes

Qualifications

• Passion for customer service and building materials.
• Ability to offer expert advice and tailor solutions.
• Strong interpersonal skills to build relationships.

Responsibilities

• Connect with customers in person and over the phone.
• Prepare quotes and follow up on enquiries.
• Maintain well-stocked and inviting displays.

Skills

Customer service

Communication

Sales techniques

Product knowledge

Job description

Overview

Counter Sales Person – Huws Gray Nuneaton - Connect with Customers. Share Your Know-How. Help Build Something Great.

Fixed-term 12 month contract.

Be Part of Something Bigger at Huws Gray.

Whether you're in the trade or simply love a good home improvement project, chances are you've heard of us. We’re the Huws Gray Group – home to a family of trusted brands including Huws Gray, Hirebase, Civils & Lintels, The Timber Group, PDM, NDI, and Anglia Tool Centre. Across the UK, our branches support local communities with everything they need for building, improving, and creating – we couldn’t do it without our people and that’s where you come in!

We’re looking for a Counter Sales Person to join the team at our Nuneaton branch. Our sales people thrive on great conversations, building lasting relationships, and driving branch success.

What you’ll be doing

• Building connections - with customers in person, over the phone, and in the branch or yard, providing expert advice
• Creating tailored solutions - preparing quotes, following up on enquiries, and developing leads
• Keeping things running smoothly - managing essential admin efficiently
• Offering guidance - with up-to-date product knowledge to help customers find the best materials
• Enhancing the shopping experience - maintaining well-stocked, inviting displays
• Collaborating - across the branch with your colleagues, including yard and counter sales, to support the team

Flexible working

We’re happy to explore flexible working options. Feel free to chat with us about it during the interview. While we might not be able to meet every request, we’ll always listen with an open mind—and there’s no judgment in asking.

What you’ll bring

We celebrate individuality and know that your skills and personality matter just as much as your experience. If you have a passion for customer service and an interest in building materials, we’ll provide the training and support to help you succeed.

What’s in it for you

We believe great work should be recognised and rewarded. Here’s what you can expect:

• 23 days’ holiday, plus bank holidays (31 days per year)
• Company bonus scheme, based on performance
• Contributory pension and life assurance
• Discounts on high street retailers, supermarkets, restaurants, gyms and cinemas
• Colleague discount across our group brands
• Attraction and travel discounts
• Training and development programmes to support your growth

We offer on-the-job training and opportunities to work towards recognised qualifications, including apprenticeships.

At Huws Gray, we believe that a diverse and inclusive workforce makes us stronger, smarter and better at serving our customers.

We’re proud to be an equal opportunities employer and we are committed to creating a respectful and inclusive workplace, whether you’re based in one of our branches, on the road or in one of our offices.

If you need any adjustments to support you through the application or interview process, please let us know.