Counter Sales

Verto People, Ltd.; Portsmouth; On-site; GBP 29,000 - 41,000; Full time

Job summary

A leading HVAC Supplier is seeking a Counter Sales/Inside Sales Representative. The role involves providing excellent customer service across various platforms, managing sales transactions, and building client relationships. The ideal candidate will have HVAC knowledge, customer service experience, and strong organisational skills. Salary ranges from $40,000 to $55,000 plus performance incentives.

Benefits

Performance incentives

Training and career development programs

Qualifications

• Experience in customer service, inside sales, or order management.
• Familiarity with HVAC equipment/products preferred.
• Proficient in Microsoft Office applications.

Responsibilities

• Provide excellent customer service via multiple channels.
• Support sales growth by maintaining accounts.
• Execute all aspects of the sales function.

Skills

Customer service experience

Sales order management

HVAC product knowledge

Microsoft Office proficient

Excellent communication skills

Organisational skills

Job description

Counter Sales/Inside Sales Representative/Salesperson required to join a leading HVAC Supplier.

Counter Sales/Inside Sales Representative/Salesperson will be responsible for handling customer needs, processing orders, providing product information, and ensuring a smooth sales process across face-to-face, phone, and email interactions.

An ideal Counter Sales/Inside Sales Representative/Salesperson will be customer-focused, highly organised, and capable of managing sales transactions while maintaining positive dealer and client relationships.

Package & Location:

• $40,000 - $55,000 + performance incentives
• Training and career development programs provided
• Based in Pompano & Doral, FL

Counter Sales/Inside Sales Representative/Salesperson Responsibilities:

• Provide excellent customer service via face-to-face, phone, and email interactions
• Support sales growth by maintaining accounts and communicating product launches, promotions, and services
• Execute all aspects of the sales function, including order processing, purchase orders, payment processing, quotes, and delivery schedules
• Generate new and repeat sales by providing accurate product and technical information
• Assist with warranties, returns, and problem resolution in collaboration with the Branch Manager

Counter Sales/Inside Sales Representative/Salesperson Requirements:

• Experience in customer service, inside sales, or order management (HVAC knowledge preferred)
• Familiarity with HVAC equipment/products and ability to explain technical information clearly
• Proficient in Microsoft Office (Outlook, Excel, Word) and database applications
• Strong organisational, multitasking, and time management skills
• Excellent communication skills (phone, email, and face-to-face) with ability to manage high-volume customer traffic