Counter Manager - MetroCentre

Benefit Cosmetics UK; Gateshead; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading cosmetics brand in Gateshead seeks a full-time Counter Manager to oversee the Brow and Beauty Experts. This role involves managing staff, achieving sales targets, and ensuring high levels of customer service. Ideal candidates should have a minimum of 6 months retail experience and a passion for make-up. Benefits include product discounts and training opportunities.

Benefits

Product Discount

Staff Sale

Annual Leave

End of Year Commission

Qualifications

• Minimum 6 months retail experience required.
• Flexible availability including weekends and holidays.
• Passion for make-up and retail.

Responsibilities

• Manage Brow and Beauty Experts, ensuring sales targets are met.
• Achieve sales targets by connecting with customers and demonstrating products.
• Ensure hygiene and cleanliness of the counter and displays.

Skills

Management

Sales

Customer Service

Teamwork

Communication

Job description

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Overview

Benefit is Glowing... We Mean Growing... and we are currently searching for a Full-time Counter Manager to make real connections in Boots MetroCentre.

As a Counter Manager, your missions, will be as follows:

• Management - Managing Brow and Beauty Experts by motivating staff and delegating roles, ensuring sales targets are met and high customer service standards are maintained.
• Sales Goals - Achieving counter and service sales targets agreed with the area manager, making connections with customers, demonstrating products.
• Brow services - Waxing, Tinting, and tweezing to ensure customers love their brows and book repeat appointments.
• Teamwork - Through daily team meetings, effective communication, and recognition of positive work you will ensure the in-store teams remain motivated and work to achieve individual and counter targets
• Promotion and Special Events - Building business with innovation by creating both in-store and external events through linkups, interdepartmental events, and counter events including new product releases and charity events.
• Stock - Ensuring the counter remains stocked at all times and reporting any concerns to the area manager immediately.
• Communication - You will be responsible for communication between store/department managers and area managers as well as maintaining high levels of open communication on the counter.
• Administration - You will be responsible for ensuring daily, weekly, monthly, and yearly administration is completed, and where necessary assisting with area manager administration.
• Staff Rotas - You will ensure staff rotas are completed fairly and on a monthly basis.
• Hygiene and Housekeeping - You will ensure the counter and displays are kept clean and hygienic at all times

Responsibilities

The Bene-Fit for a Counter Manger:
- Dynamic, enthusiastic
- Passion for make-up and Retail
- Result-oriented, who likes a challenge
- Desire to provide a unique
customer experience

-Flexible availability including weekends, late nights, Bank holidays and holiday periods.
- Minimum 6 months retail experience

Qualifications

Bold Brows and even Bolder Opportunities as a Counter Manager!

The brand behind Benetint, The POREfessional, BADgal BANG!, and probably at least one eyebrow product in your bag. (After all, we're the world's No. 1 brand dedicated to eyebrows.)

At Benefit, we are all about feeling good, and nothing feels as good as belonging.

Benefits of our Counter Manager Position:
- Product Discount
- Staff Sale
- New Launch Gratis

-Annual Leave

- Full Training provided
- Refer a friend scheme

-Competitive Commission Scheme

Come paint the world PINK with us!

Apply to become a Counter Manager

We use video interview as part of our recruitment process, but if you have additional needs that requires some flexibility, please contact [e-mail].