Corporate Receptionist

Mitie; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading facilities management company is seeking a Corporate Receptionist in London. The role involves welcoming visitors, managing reception duties, and ensuring a professional front-of-house experience. Candidates should have prior reception or customer service experience and strong communication skills. This position offers competitive pay and the opportunity to support a respected organisation.

Benefits

Ongoing training and development opportunities

Competitive pay

Qualifications

• Previous experience in a receptionist, front-of-house, or customer service role.
• Professional appearance and demeanor.
• Ability to handle confidential information with discretion.

Responsibilities

• Provide a warm, courteous, and professional welcome to all visitors and staff.
• Manage the reception area, ensuring it is always clean, organised, and presentable.
• Undertake Fire Warden Duties in accordance with agreed processes.

Skills

Customer-focused attitude

Excellent communication skills

Strong interpersonal skills

Attention to detail

Tools

Microsoft Office (Word, Outlook, Excel)

Job description

Overview

Corporate Receptionist

Location: SE1, London

Contract: Full-time, 40 hours per week

Salary: £13.85 per hour (London Living Wage)

About the Role

Mitie is proud to work in partnership with the London Fire Brigade, delivering high-quality facilities management services that help keep London's critical services running smoothly. We are now looking for a professional, welcoming, and proactive Corporate Receptionist to join our on-site team.

As the first point of contact for staff, visitors, contractors, and stakeholders, you will represent both Mitie and the London Fire Brigade to the highest standard. You\'ll play a key role in ensuring a professional and efficient front-of-house experience, maintaining a safe, secure, and friendly environment.

Key Responsibilities

• Provide a warm, courteous, and professional welcome to all visitors and staff.
• Manage the reception area, ensuring it is always clean, organised, and presentable.
• Maintain visitor logs, issue passes, and enforce security protocols where required.
• Liaise with internal departments, including property, security, and senior management.
• Manage bookings for meeting rooms and ensure spaces are prepared as required.
• Support with administrative tasks and other duties as required by the Soft Services Manager or Building Manager.
• Undertake Fire Warden Duties in accordance with agreed processes.
• Act in accordance with all health and safety and security policies.

What We're Looking For

We\'re seeking someone who is confident, customer-focused, and takes pride in delivering excellent service. You\'ll need to be highly organised and able to multitask in a busy, high-profile environment.

Essential Skills & Experience

• Previous experience in a receptionist, front-of-house, or customer service role.
• Excellent communication skills, both verbal and written.
• Strong interpersonal skills with a positive, approachable attitude.
• Professional appearance and demeanour.
• Proficiency in Microsoft Office (Word, Outlook, Excel).
• Ability to handle confidential information with discretion.
• Strong attention to detail and a proactive approach to problem-solving.
• SIA Door Supervisor license is essential.

Why Join Us?

• Work as part of a respected organisation supporting the London Fire Brigade.
• Be part of a diverse and inclusive team where your contribution matters.
• Receive ongoing training and development opportunities.
• Competitive pay.