Control Tower SAP Key User

Arvato SCM UK Ltd; Lea Marston CP; On-site; GBP 33,000; Full time

Job summary

A leading logistics company in the United Kingdom is seeking an SAP Key user to enhance warehouse operations. The role focuses on translating customer requirements into SAP solutions while ensuring inventory management and continuous improvement. Candidates should have solid SAP Key user experience, strong analytical skills, and the ability to collaborate effectively with various stakeholders. The position offers 25 days of annual leave and additional benefits.

Benefits

25 days annual leave plus 8 bank holidays

Pension contribution

Life assurance policy

Employee Assistance Programme

Employee Discount Scheme

Free parking

Qualifications

• Experience as an SAP Key user to ensure customer requirements are met.
• Ability to perform SAP testing effectively.
• Experience in problem-solving for complex system issues.

Responsibilities

• Test customer solutions in SAP for effectiveness.
• Manage inventory and stock control processes.
• Liaise with customers to understand their needs.

Skills

SAP Key user (ERP) experience

Good PC skills

Experience in liaising with customers

Analytical skills

Stakeholder management

Tools

SAP WMS

Power BI

Job description

Company Overview

Bertelsmann is a media, services and education company that operates in about 50 countries around the world. It includes the broadcaster RTL Group, the trade book publisher Penguin Random House, the magazine publisher Gruner + Jahr, the music company BMG, the service provider Arvato, the Bertelsmann Printing Group, the Bertelsmann Education Group, and Bertelsmann Investments, an international network of funds. The company has 117,000 employees and generated revenues of €17.1 billion in the 2015 financial year. Bertelsmann stands for creativity and entrepreneurship. This combination promotes first‑class media content and innovative service solutions that inspire customers around the world.

Salary

£32,757.75

Location

Hams Hall

Hours

40 hours per week, Monday to Friday

Overview

The primary role of the SAP Key user is to ensure the customer's requirements are translated and reflected in the SAP system. You’ll be the contact between IT and the operators who support the warehouse with managing import / export / stock and inventory for our customers.

The role is instrumental in the implementation of new customers by testing the process and continuous improvement.

Responsibilities

• SAP testing – testing customer solutions presented by IT to ensure they work effectively for the customer and the business
• Problem‑solve complex issues that arise in the system
• Regular meetings with the customers to understand their requirements to support their needs
• Inventory, cycle counting, and stock control
• Analyse data within the system to identify improvement
• Implement new customers into the warehouse
• Report test matrix
• Collaborate with the SAP team in other countries to ensure alignment
• Present continuous improvement and process optimisation solutions for each client across the business
• Create and deliver training and development for the SAP Warehouse support team

Qualifications

• SAP Key user (ERP) experience is essential
• Good PC skills, including Microsoft packages, and has worked with SAP WMS and Power BI
• Experience in liaising with customers, where you have been involved in problem‑solving
• Analytical skills
• Stakeholder management

Benefits

• 25 days annual leave plus 8 bank holidays with the option to purchase up to an additional 5 days
• Pension contribution
• A life assurance policy that pays out 4 x Salary
• Employee Assistance Programme that provides you with confidential support, information, and advice to help you
• Employee Discount Scheme through Benefit Hub
• Free Parking Profile