Contracts / Repairs Manager

EA Associates; Ipswich; On-site; GBP 40,000 - 60,000; Full time

Job summary

A reputable recruitment agency is seeking an experienced Contracts / Repairs Manager in Ipswich to oversee responsive repairs and maintenance services. In this role, you will lead a busy team, manage day-to-day operations, and ensure high standards of work. The ideal candidate has strong experience in social housing repairs and comes with leadership skills. This position offers a competitive salary, a pension scheme, and opportunities for progression while contributing to impactful work for the community.

Benefits

Competitive salary

Pension scheme

Flexible working hours

Annual leave (26 days + bank holidays)

Qualifications

• NVQ Level 4 or HNC in a building-related field (or working towards it).
• Previous experience at Supervisory or Management level.
• Strong experience within social housing repairs or maintenance.

Responsibilities

• Manage day-to-day delivery of repairs, void refurbishments, and planned works.
• Lead a team of operatives and subcontractors to ensure quality.
• Oversee scheduling, resource allocation, and job progression.

Skills

Leadership

Budget management

Customer service

Compliance knowledge

Education

NVQ Level 4 or HNC in a building-related field

Tools

Microsoft Windows applications

Job description

Contracts / Repairs Manager (Social Housing / Maintenance)

We're recruiting on behalf of a reputable client for an experienced Contracts / Repairs Manager to oversee responsive repairs, voids and maintenance services. The role offers a great opportunity to lead a busy team and make a real impact on service quality for residents.

The Role

• Manage day-to-day delivery of repairs, void refurbishments and planned works.
• Lead a team of operatives and subcontractors, ensuring high standards of work and strong performance.
• Oversee scheduling, resource allocation and job progression to meet KPIs and SLAs.
• Ensure all work is completed safely, to spec, and in line with compliance and health & safety standards.
• Carry out inspections, sign-offs and quality checks.
• Manage budgets, costs, variations and reporting.
• Maintain clear communication with tenants, clients and internal teams.

Essential Criteria

• NVQ Level 4 or HNC in a building-related field (or be working towards it).
• Previous experience at Supervisory or Management level.
• Strong experience within social housing repairs / maintenance (voids or responsive / reactive).
• Effective performance management skills.
• Working knowledge of Microsoft Windows applications.
• Proven ability to manage budgets, including monitoring and reporting.
• A full, valid UK driving licence.

About You

• Excellent organisational and problem-solving skills.
• Confident communicator with good customer-service abilities.
• Good commercial awareness and understanding of compliance.
• IT-literate and comfortable with job management systems.

What's on Offer

• Competitive salary, pension scheme (x2 employee contributions) and annual leave (26 days + bank holidays). Flexible working hours and discounts.
• Supportive team and progression opportunities.
• Impactful work improving homes and communities in the Ipswich area.