Contract Supervisor

FCC Environment; Welwyn Garden City; On-site; GBP 31,000 - 43,000; Full time

Job summary

A leading waste management company in Welwyn Garden City is seeking a Contract Supervisor to oversee staff and resources for refuse collection and street cleansing. This full-time role requires supervising a team of over 40 employees while ensuring health standards and customer service excellence. Ideal candidates will have supervisory experience in waste management or logistics, alongside strong planning and communication skills. Competitive salary and numerous benefits including annual leave and a pension scheme are offered.

Benefits

Competitive salary

25 days’ annual leave

Pension scheme

Life insurance

On-the-job training

Recognition scheme

Flexible benefits

Employee Assistance Programme

Qualifications

• Experience in supervising teams within waste management or logistics.
• Strong planning and organisational skills.
• Excellent communication and IT skills.
• Valid UK driving licence (LGV Class 2 desirable).
• Ability to work flexible hours and in adverse weather.

Responsibilities

• Plan and organise daily tasks and crew deployment.
• Set output targets for crews and monitor performance.
• Ensure health and safety monitoring and maintain records.
• Manage employee attendance and grievances.
• Support business objectives and comply with company procedures.

Skills

Team supervision

Planning and organisational skills

Communication skills

Health and safety monitoring

Negotiation skills

Job description

Contract Supervisor

Salary: £31,235 - £42,948 per annum

Hours: 40 - 45 hours per week

Location: Welwyn Garden City, AL7 1BD

As a Contract Supervisor at FCC Environment, you will play a key role in planning, controlling, and supervising staff and resources to maintain the collection of refuse, recycling, and street cleansing throughout the district. You will be responsible for leading a team of 40+ employees, ensuring contractual requirements are met and maintaining high standards of health and safety, performance, and customer service.

This vacancy is for a full-time position, working five days per week.

Our promise to you

• Competitive salary
• 25 days’ annual leave (full-time working) plus bank holidays
• Pension scheme
• Life insurance
• On-the-job training and progression
• Recognition scheme
• Refer a friend scheme
• Flexible benefits, including high street savings, cycle to work scheme, Gymflex membership, holiday purchase, and more
• Access to an Employee Assistance Programme and the Best Doctors Service via our Wellbeing Platform

What will you be doing?

• Planning and organising daily tasks, arranging crew deployment, and allocating vehicles, plant, and materials
• Preparing and recording resource schedules to ensure contract schedules are met
• Setting output targets for crews and monitoring performance
• Ensuring accurate completion of all relevant documentation
• Carrying out health and safety monitoring and maintaining records
• Managing employee attendance, grievances, and discipline
• Maintaining high standards of contractor/client liaison
• Supporting the achievement of business objectives and compliance with company procedures

What are we looking for?

• Experience in supervising teams, ideally within waste management, logistics, or a similar operational environment
• Strong planning and organisational skills, with the ability to allocate resources and monitor performance
• Excellent communication skills, both verbal and written, including IT proficiency
• A valid UK driving licence (LGV Class 2 and O Licence desirable)
• The ability to work flexible hours and in adverse weather conditions
• Experience in health and safety monitoring and compliance
• Proven ability to delegate, train, lead, and develop a workforce
• A calm, assertive, and confident approach, with strong negotiation and customer service skills
• Experience in stock control, workload planning, and scheduling
• Local knowledge of the area (desirable)
• Experience in disciplinary and absence management
• Experience and knowledge of dealing with fleet

About us

We are FCC Environment, one of the UK’s leading waste and resource management companies. Our goal is to minimise the amount of waste that ends up in landfill by transforming it into valuable resources wherever possible.

Operating over 200 facilities across the UK and employing around 4,200 people, we’re on the frontline of tackling climate change. We need ambitious, innovative professionals like you to help us shape a sustainable future.

FCC Environment is an equal opportunities employer. We value diversity and are committed to creating an inclusive environment for all employees.

How to apply

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