Contract Operations Coordinator

Bloomberg; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

Bloomberg is seeking a Contract Operations Coordinator to join their Contracts team. This role requires strong customer service skills and attention to detail, as you will manage the contracts processes efficiently for a large global client base in a fast-paced environment. A Bachelor's degree is needed, along with 1-4 years of experience dealing with contracts. Excellent communication and analytical skills are essential to succeed in this position.

Qualifications

• 1-4 years working experience.
• Experience dealing with contracts and data maintenance.
• Customer Service Experience in Financial Services or Technology.

Responsibilities

• Manage client support tasks through the order to cash process.
• Review and apply executed contracts to customer profiles.
• Partner with various teams to provide extraordinary customer experience.

Skills

Multi-tasking

Attention to Detail

Analytical Skills

Problem Solving

Communication Skills

Education

Bachelor's Degree

Tools

Bloomberg Terminal

Microsoft Suite

SAP

Kofax

Job description

Join to apply for the Contract Operations Coordinator role at Bloomberg

20 hours ago Be among the first 25 applicants

Join to apply for the Contract Operations Coordinator role at Bloomberg

The energy of a newsroom, the pace of a trading floor, the buzz of a recent tech breakthrough; we work hard, and we work fast - while keeping up the quality and accuracy we're known for. It's what keeps us inventing and reinventing, all the time. Our culture is wide open, just like our spaces. We bring out the best in each other through collaboration. Through our countless volunteer projects, we also help network with the communities around us, too. You can do amazing work here. Work you couldn't do anywhere else. It's up to you to make it happen.

What’s the role?

The Contracts team is a part of Bloomberg Finance and Admin department. It is deeply ingrained in the customer service and operations of the organization. The role of a Contracts Operations Coordinator in this business is to provide excellent customer service to a large global client base. The Contracts team is responsible for the operational and administrative management of the contracts processes across all Bloomberg groups and products.

We work in a very fast-paced environment, where prioritization and operational excellence are key. We work towards ambitious individual and team goals. As a coordinator on this team, your day to day will consist of managing client support tasks (70+daily) through the order to cash process. We are responsible for mitigating risk through proper legal documentation and the management of our client database.

We'll Trust You To

Have strong multi-tasking skills:

• Receive and analyze Service Order Requests (SORs) and identify contract needs
• Review and apply executed contracts to customer profiles
• Ensure contracts are issued to our clients timely and accurately
• Manage direct requests from internal and external clients on all operational contract inquiries
  
  

Have Strong Attention To Detail And Analytic Approach

• Maintain global agreements and customer legal entity databases, ensuring appropriate documentation is signed by the clients, and that database integrity is maintained
• Mitigate risk for Bloomberg and our Customers by providing stewardship on - Contracts related processes and implementing policy guidelines
  
  

Drive Platinum Customer Service

• Partner with Bloomberg Sales, Operations, Accounting, Installations and Negotiations teams globally to provide extraordinary customer experience
• Assist all clients with contract related inquiries that contribute to the finalization of the sales process
• Effectively communicate between internal and external partners, and liaise on issue management and resolution times
• Think ahead to identify next steps and consequences of events or actions and evaluate whether arguments or cases are complete and sound
  
  

Be Technically Inclined

• Use various research and knowledge platforms to execute daily responsibilities
• Troubleshoot technology failures to allow business to move forward seamlessly
  
  

You'll Need To Have

• 1-4 years working experience
• Bachelor's Degree or equivalent experience.
• Experience dealing with contracts such as vendor contracts, customer service related contracts etc., and data maintenance
• Excellent verbal and written communication and presentation skills
• Ability to multi-task and meet tight deadlines with attention to detail and quality
• Strong analytical and problem-solving skills
• A results oriented approach: possesses the drive and energy to achieve excellent results
• Be self-motivated with the ability to work independently as well as part of a team
• Strong aptitude for learning various systems in a fast-paced environment (Bloomberg Terminal, Microsoft Suite, SAP, Kofax)
  
  

We’d Love To See

• Customer Service Experience in Financial Services or Technology
• A passion for customer service
• Keen eye for workflow efficiency opportunities
  
  

Does this sound like you?

Apply if you think we're a good match. We'll get in touch to let you know what the next steps are.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Contract

Job function

• Job function

  Management and Manufacturing

Referrals increase your chances of interviewing at Bloomberg by 2x

Sign in to set job alerts for “Operations Coordinator” roles.

London, England, United Kingdom 2 days ago

Greater London, England, United Kingdom 2 weeks ago

Bromley, England, United Kingdom 2 days ago

London, England, United Kingdom 1 month ago

Operations Associate at VC backed startup (£35-60k)

Bethnal Green, England, United Kingdom 4 weeks ago

Stratford, England, United Kingdom 2 weeks ago

Chessington, England, United Kingdom 3 days ago

Chertsey, England, United Kingdom 1 week ago

London, England, United Kingdom 4 days ago

Wandsworth, England, United Kingdom 1 month ago

Croydon, England, United Kingdom 2 weeks ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 2 months ago

Bermondsey, England, United Kingdom 3 weeks ago

Kensington, England, United Kingdom 3 weeks ago

Tottenham, England, United Kingdom 3 weeks ago

Operations Associate at VC backed startup (£35-60k)

London Area, United Kingdom £25,000.00-£30,000.00 22 hours ago

Operations Assistant (Athlete) - 20h- West London

London, England, United Kingdom 2 days ago

Operations Associate @ VC backed startup (£35-60k)

Wembley, England, United Kingdom 3 weeks ago

London, England, United Kingdom 3 weeks ago

London, England, United Kingdom 1 month ago

Strategy and Operations Associate, Global Partnerships

London, England, United Kingdom 3 days ago

London, England, United Kingdom 4 weeks ago

Feltham, England, United Kingdom 2 weeks ago

Coulsdon, England, United Kingdom 3 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.