Contract Manager - FM/ M+E

Complete Talent Services Ltd; Wakefield; On-site; GBP 35,000 - 50,000; Full time

Job summary

A growing facilities management company in Wakefield is seeking a Contract Manager to oversee Mechanical & Electrical service contracts. The ideal candidate will have strong M&E knowledge and previous contract management experience. Responsibilities include coordinating maintenance and ensuring compliance with service agreements. This role offers an employee-focused environment and opportunities for career growth.

Qualifications

• Experience in Contract/Account Management within M&E services or facilities management.
• Understanding of mechanical and electrical maintenance processes.
• Ability to manage small projects, ideally up to £10K in value.

Responsibilities

• Manage portfolios of Mechanical & Electrical service contracts.
• Coordinate planned preventative maintenance and reactive works.
• Ensure service delivery meets contractual obligations.

Skills

Contract Management

Communication

Relationship Building

Organization

Time Management

Education

IOSH or NEBOSH qualification

Relevant M&E qualification

Job description

Due to business growth and creation of a new business unit, we are looking to recruit a driven Contract Manager for an expanding FM Business based in Wakefield.

The successful candidate will begin by managing a portfolio of Mechanical & Electrical service contracts, including small project works.

This role provides the opportunity to work in a supportive, employee focused environment, building around expertise in M&E compliance, planned maintenance, reactive works, and small-scale project delivery while providing excellent service to our clients.

The ideal candidate will have a background working with the Facilities Management sector with technical knowledge of M&E works. You must be a strong communicator and have demonstrable experience in developing client relationships.

This role will primarily be based on site in Wakefield with occasional travel to meet with clients.

Hours: Mon - Friday 8.30AM - 5PM

Responsibilities

• Oversee and manage M&E service contracts, ensuring service delivery meets contractual obligations and client expectations.
• Coordinate and manage planned preventative maintenance (PPM), reactive works, and minor projects (up to £25K in value) for mechanical and electrical systems.
• Work closely with the helpdesk team to allocate and monitor M&E jobs, ensuring completion within agreed SLAs.
• Liaise with and manage specialist M&E contractors, ensuring compliance with health & safety legislation, statutory requirements, and service agreements.
• Maintain clear, professional communication with clients, suppliers, and internal teams regarding M&E activities.
• Monitor contract performance, KPIs, and compliance records, producing regular reports for senior management.
• Assist with budget management, cost control, and financial tracking of small projects.
• Identify opportunities for service improvements and energy efficiency initiatives within M&E operations.
• Ensure adherence to company policies, industry standards, and regulatory requirements at all times.

Skills & Experience Required

• Previous experience in Contract/ Account Management within M&E services or facilities management
• Good understanding of mechanical and electrical maintenance processes, statutory compliance, and relevant regulations.
• Experience managing small projects, ideally up to £10K in value.
• Excellent organizational and time management skills.
• Strong communication and relationship-building skills with both clients and contractors.
• Knowledge of SLAs, KPIs, and M&E contract management principles.
• Understanding of health & safety and statutory requirements within M&E services.

Desirable Qualifications

• IOSH or NEBOSH qualification (preferred but not essential).
• Relevant M&E, engineering, or building services qualification