Contract Manager

Signet Resources; England; Hybrid; GBP 42,000; Full time

Job summary

A dynamic cleaning services provider in the United Kingdom seeks a proactive Contract Manager to oversee key cleaning contracts. You will manage mobile teams, ensuring high standards are met and fostering strong customer relationships. This role offers a competitive salary of £42,000 plus bonuses, along with benefits including a company car or allowance, flexible working arrangements, and 28 days of holiday. If you have the required experience and are ready to take ownership, apply today.

Benefits

Electric company car or car allowance

Company van + fuel card

28 days holiday + bank holidays

Flexible working arrangement

Qualifications

• Experience managing mobile cleaning teams with high standards.
• Confident, forward-thinking approach to management.
• Experience in budget management and performance improvement.

Responsibilities

• Lead and coach mobile teams to raise performance standards.
• Manage budgets and oversee subcontractor delivery.
• Build and maintain strong customer relationships.

Skills

Mobile cleaning management

Budget management

Customer relationship building

Team coaching

Process improvement

Job description

Contract Manager – Cleaning Services

Location : Mobile across High Wycombe, Luton, Hertford, Milton Keynes, Slough & surrounding areas

Salary : £42,000 + bonus

Benefits : Electric company car / car allowance / company van + fuel card, 28 days holiday + bank holidays, flexible working (1 day WFH, 2–3 days in field, monthly office visits)

Why This Role Matters

We’re looking for a proactive Contract Manager who takes ownership, raises standards, and brings fresh ideas - not someone who simply maintains the status quo. You’ll lead two key cleaning contracts across retirement villages and local authority housing, making sure the team are delivering regular cleans, deep cleans, window cleaning and general site upkeep to high standards.

What You’ll Be Doing

Lead with impact

• Build a culture of pride, fairness and accountability.
• Support and coach mobile teamsto raise performance.
• Maintain regular on-site presence to build trust and ensure high standards.

Run the contract like your own business unit :

• Manage budgets, resources and organic growth.
• Oversee subcontractor delivery, including quality checks and evidence validation.
• Conduct monthly KPI meetings with senior customer teams.
• Drive process improvements and train teams on systems.

Build strong customer relationships

• Visit sites regularly and ensure customers feel valued.
• Strengthen confidence in service delivery, especially ahead of renewals.

Grow the contract

• Spot opportunities for upselling (e.g., specialist cleans).
• Encourage teams to log opportunities via the company’s operating system.

What We’re Looking For

• A confident, forward-thinking Contract Manager (or strong Assistant CM ready to step up).
• Experience managing mobile cleaning teams and delivering high standards.
• Someone who brings ideas, takes ownership, and drives improvement - not a passive manager.

If you have the required experience then we encourage you to apply today!