Contract Administrator: Scheduling & Compliance Lead

Build Recruitment Limited; Greater London; On-site; GBP 24,000 - 29,000; Full time

Job summary

A recruitment company is seeking a Contract Administrator based in Erith, Greater London. The successful candidate will lead administrative functions for designated contracts and manage scheduling for engineers while providing support to customer service representatives. Responsibilities include maintaining compliance, recording communication events, and offering excellent customer service. The role offers a full-time position with a pay of up to £29,000 per annum.

Responsibilities

• Organize the schedule for engineers, ensuring compliancy is maintained.
• Act as the single point of contact for administration related issues.
• Support customer service representatives with customer queries.
• Provide excellent customer service skills to clients and residents.
• Record all activity from inbound communications accurately.
• Maintain up-to-date customer and resident information in the system.
• Liaise with the Customer Services’ Team to resolve queries.

Job description

A recruitment company is seeking a Contract Administrator based in Erith, Greater London. The successful candidate will lead administrative functions for designated contracts and manage scheduling for engineers while providing support to customer service representatives. Responsibilities include maintaining compliance, recording communication events, and offering excellent customer service. The role offers a full-time position with a pay of up to £29,000 per annum.