Content and Resource Producer

AQA Education; Guildford; Hybrid; GBP 35,000 - 40,000; Full time

Job summary

A prominent educational charity is seeking a Content and Resource Producer to join their team in Guildford. The role involves creating impactful revenue enablement content that enhances customer experience across various channels. You will collaborate with multiple stakeholders and contribute to video content creation. Ideal candidates will have experience in content management and creative tools such as Canva and Premiere Pro. The position offers a hybrid working model and opportunities for professional development.

Benefits

Opportunity for professional development

Collaborative team environment

Flexibility and well-being focus

Qualifications

• Strong understanding of effective revenue enablement content driving acquisition and retention.
• Hands-on experience in video content creation with editing skills.
• Ability to use data and insights for content decisions.

Responsibilities

• Manage content across the acquisition, nurture, and retention lifecycle.
• Create high-performing revenue enablement content.
• Collaborate with subject experts to create accurate content.
• Monitor content success for continuous improvement.

Skills

Content creation

Stakeholder management

Video content creation

Use of content management systems

Data-driven content decisions

Tools

Canva

InDesign

Premiere Pro

Job description

Overview

Job title: Content and Resource Producer
Contract type: Permanent
Location: Manchester and Guildford
Salary: 35700 to 39790 (Manchester and Guildford)
Working arrangements: Hybrid two days a week in the office

Want your great content creation expertise to make a big difference

Join our Content and Resource team and shape high-quality insight-led content and resources that truly make a difference. You’ll plan, develop and deliver engaging materials across the full customer journey—from standout sales collateral and revenue enablement content to onboarding and nurture resources to supporting the creation of video content that helps bring our brand to life.

The Content and Resource Producer role sits within the Marketing Operations Team, part of the Marketing and Brand department within the Commercial Directorate. This directorate includes Marketing, Sales, Customer Services and Product Development, all focused on putting our customers first.

This isn’t a line management role but it is highly collaborative. You’ll work with stakeholders at all levels and across multiple locations with occasional travel to other AQA offices. You’ll also work closely with subject experts, agencies and internal teams (including Security, Risk and GDPR).

Key responsibilities

You will:

• Develop and manage content across the acquisition, nurture and retention lifecycle, ensuring everything you create supports revenue goals and enhances customer experience.
• Create high-performing revenue enablement content including sales collateral, pitch materials, case studies, product explainers and customer-facing assets.
• Contribute to video content by guiding messaging and video editing to enhance impact.
• Collaborate with subject experts and external partners to cocreate accurate, impactful content.
• Monitor performance and insights, continually refining content based on what works best.
• Commit to your own professional development, staying ahead of trends in content formats, channel usage and customer expectations.

What we are looking for

You’ll thrive in this role if you’re curious, collaborative and focused on creating content that truly matters. You have:

• A strong understanding of effective revenue enablement content and how it drives acquisition and retention.
• Hands-on experience supporting video content creation with the ability to make edits.
• A track record of using data and insights to shape content decisions.
• Confidence working with digital content platforms and CMS tools.
• Experience using creative tools such as Canva, Heyzine, Flipsnack, InDesign and Premiere Pro.
• Strong organisational and stakeholder-management skills with the ability to work across multiple projects and teams.

What’s in it for you

You’ll join a team where your ideas matter, a role that gives you real ownership and impact.

• Shape content that reaches thousands of teachers and learners.
• Opportunity to grow your skills and learn from subject experts.
• Enjoy a culture that values flexibility, wellbeing and balance.
• Be part of a high-performing, supportive, creative team.
• Contribute to work that directly supports education.

Diversity and inclusion

At AQA we are committed to fostering a workplace that celebrates diversity and promotes equity and inclusion. Our ED&I strategy ensures that everyone regardless of religion, ethnicity, gender identity or expression, age, disability, sexual orientation or background is valued, respected and empowered to thrive. We actively promote inclusive language, avoid stereotypes and strive for representation across all dimensions of diversity. We welcome applications from individuals of all backgrounds and lived experiences.

Application process

• To apply please submit your CV and a cover letter outlining your suitability for the role by 23.59 on Sunday 01 February.
• First stage interviews will take place remotely on 5 and 6 February; second stage interviews will take place in our Manchester office on 12 February and our Guildford office on 13 February.

#CRE23

Recruitment Agencies

We have a preferred supplier list (PSL) in place. Unsolicited CVs will be treated as a gift. We will not be subject to or liable under your terms and conditions for agency fees.

Full Job Description

Summary

Want your great content creation expertise to make a big difference? We’re investing in growing our content creation team within marketing and want to find exceptional people to help us inspire customers in a sector that’s set to evolve rapidly. AQA is the UK’s largest exam board and an education charity investing any surplus we make back into education. We set more than half of all GCSE and A-level exams and are responsible for recognising the performance of millions of students; our content and resources really matter to our customer community.

In this role you will have the opportunity to make a difference planning, developing and executing top quality revenue enablement content and resources to retain existing customers, attract new ones and take them through their onboarding journey. All revenue enablement sales collateral should highlight the unique benefits and selling points for each subject whilst resources should reflect different segment needs and showcase our full customer value. The Content and Resource Producer role for revenue enablement sits within the marketing team at AQA, working closely with marketing propositions, sales, subject support, product specialists and other content streams. Marketing and Brand is a department that sits within the Customer and Product directorate with a driving strategy to make customers choose us; the content from this workstream is crucial to fulfil this goal through joined-up cross-team working practices.

Activities:

• Manage the content required to acquire, nurture and retain our customers as contained in the content plan; this includes the development, revision, repurposing and retirement of content.
• Work collaboratively to co-create content with subject experts, teaching practitioners and third parties to meet objectives and purpose, ensuring its designed with the user in mind and delivered on-time and to budget.
• Commission relevant internal and external subject experts and third-parties to develop, review and produce content.
• Work with colleagues in Assessment and Curriculum to review resources produced by approved third-parties to support a quality output and adherence to AQA policies.
• Write and communicate effective briefs to ensure successful production of content.
• Support the Content and Resource Manager to effectively manage and coordinate the production of each piece of content to time, quality and budget.
• Make suggestions for improvements in process and quality of outcome.
• Monitor content success and learn from external best practice and developments; undertake personal development accordingly.
• To be successful you will know best practice for revenue enablement content, how to use data to inform decisions around content creation, how to use tools such as Canva, Heyzine, InDesign and Premiere Pro to create on-brand content, and stakeholder/project management strategies.

Required Experience: IC

Key Skills: Dhcp, Dermatology, B2C, Account Development, AC Maintenance

Employment Type: Full-Time

Experience: years

Vacancy: 1

Monthly Salary: 35700 - 39790