Contact Centre Team Lead

Red Dot Search UK; Manchester; On-site; GBP 32,000 - 35,000; Full time

Job summary

A leading consulting firm is seeking a Contact Centre Team Leader to lead a team of advisors for a major tech brand in Manchester. The role involves coaching, performance management, and developing the leadership skills of the team. The ideal candidate will have a strong background in people leadership and problem-solving, alongside the ability to guide the team through transitions. A competitive salary between £32,500 and £35,000 is offered for the right candidate.

Qualifications

• Strong background in people leadership.
• Experience in coaching and performance management.
• Ability to support teams through transitions.

Responsibilities

• Guide a team of advisors supporting a major tech brand.
• Conduct coaching and performance management.
• Develop leadership skills within team members.

Skills

People leadership

Problem-solving

Job description

A leading consulting firm in Manchester is seeking a Contact Centre Team Leader to guide a team of advisors supporting a major tech brand. This full-time role involves coaching, performance management, and developing leadership skills. The ideal candidate will have a strong background in people leadership and problem-solving, with the ability to support the team through transitions. Competitive salary range of £32,500 - £35,000 offered for the right candidate.