Conference & Events Pro: Flexible Hours & Growth

Kew Green Hotels; Manchester; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hotel chain in Manchester is seeking a Conference & Events Assistant to ensure exceptional service during events. Responsibilities include setting up event spaces, managing logistics, and providing support to guests. Ideal candidates will have strong customer service skills, attention to detail, and a flexible attitude. This position offers growth opportunities and great employee benefits, including discounts and meals on shift.

Benefits

Discounts across retail, restaurants, events

Family and Friends discounts in hotels

International Travel at Employee Rate

Meals for free on shift

Opportunities for progression

Uniform provided

Flexible working hours

Qualifications

• Incredible customer service abilities and confidence to anticipate guests' needs.
• Enjoy using tech to enhance guest experiences.
• Great interpersonal and communication skills.

Responsibilities

• Set up and break down conference rooms and event areas.
• Handle delivery and preparation of event materials.
• Provide support and information to event attendees and clients.
• Respond promptly to guest complaints.

Skills

Customer service abilities

Interpersonal skills

Attention to detail

Flexibility

Self-motivated

Tools

Audio-visual systems

Event management software

Job description

A leading hotel chain in Manchester is seeking a Conference & Events Assistant to ensure exceptional service during events. Responsibilities include setting up event spaces, managing logistics, and providing support to guests. Ideal candidates will have strong customer service skills, attention to detail, and a flexible attitude. This position offers growth opportunities and great employee benefits, including discounts and meals on shift.