Concierge/Chauffer

FPMR Ltd; United Kingdom; On-site; GBP 35,000; Full time

Job summary

A luxury residential development is seeking a Day Concierge/Chauffeur in South West London. The role involves creating a positive environment for residents while providing top-notch customer service. You will maintain and drive the house car, ensuring excellent service delivery and building strong relationships with residents. Candidates must have a full UK driving license and prior experience in luxury environments or 5-star hotels. This full-time position offers a yearly salary of £35,000.

Qualifications

• Full UK Driving License held for over 3 years.
• Previous experience as a Chauffeur/Driver.
• Background in Luxury Residential Buildings or 5* hotels.

Responsibilities

• Create a positive and safe environment for residents and guests.
• Drive the house car and maintain it with fuel and scheduling services.
• Build strong working relationships with residents and external contractors.

Skills

Customer service expertise

Proactive approach

Teamwork

Job description

We are recruiting for a Day Concierge / Chauffeur on an exquisite, luxury residential development in South West London.

Position: Day Concierge/Chauffeur
Working Hours: 4on 4off 0800-2000
Salary: £35,000 per annum

Duties:

• Passionate about creating a positive and safe environment for residents, guests, and the team.
• Expert in customer service, using this expertise to lead, engage, and inspire others.
• Proactive in seeking opportunities to drive the performance of the development.
• Skilled in handling feedback effectively in the moment, serving as the main point of contact for all queries.
• Values and supports the team, building strong working relationships with residents, guests, and external contractors.
• Has a track record of delivering great customer service, managing complaints, working safely, and thriving in a team environment.
• Driving the house car for the residents..
• Maintaining the house car with fuel, scheduling services/MOTs/maintenance and organising valeting of the car.
• Valet parking residents' vehicles within the development.

Requirements:

• Full UK Driving License held for over 3 years.
• Worked as a Chauffeur/Driver previously.
• Background working in Luxury Residential Buildings and/or 5* hotels.