Concierge

JR United Kingdom; Stoke-on-Trent; On-site; GBP 17,000; Part time

Job summary

A leading housing association in Stoke-on-Trent is seeking a Weekend Concierge to provide reception services and support service users. The role involves maintaining security, managing crisis situations, and performing administrative tasks. The position offers a salary of £16,380 per annum for 25 hours per week, along with competitive benefits and growth opportunities.

Benefits

Competitive annual leave

Training and career advancement opportunities

Discounted goods and services

Pension scheme

Access to health and wellbeing programs

Life assurance

Qualifications

• Strong communication skills for assisting service users.
• Ability to manage crisis situations while maintaining professionalism.
• Basic administrative skills relevant to reception duties.

Responsibilities

• Provide a reception service and maintain building security.
• Assist service users who may require support.
• Monitor project standards and repairs.
• Handle administrative tasks related to the role.

Skills

Crisis management

Customer service

Communication skills

Administrative skills

Job description

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A fulfilling and exciting opportunity is available for a Weekend Concierge to join our Association. The Concierge will be based in our offices in Stoke.

• Adullam Homes Housing Association Ltd supports vulnerable individuals and households.
• We provide quality housing, deliver tailored support plans, training, education, and employment opportunities to help people achieve stable lives and realize their full potential.

Purpose of the role

• The post holder will provide a reception service to keep the building safe and secure.
• They will be a point of contact for service users who may require assistance.
• The post holder will be responsible for project standards, repairs monitoring, and other administrative duties relevant to the role.
• They will be expected to deal with crisis situations and ensure a high standard of professional service, working within the Association's Policies and Procedures.
• You will contribute to maintaining and developing the Association's values, culture, and ethos.

Please see the job description for more information.

Adullam offers the following benefits:

• Salary £16,380.00 per annum, dependent on experience, for 25 hours per week on the weekend
• Competitive annual leave (25 days plus 2 extra days for a year of no sick days)
• Training and career advancement opportunities
• Discounted goods and services
• Pension scheme
• Access to Westfield Health and Westfield Rewards/Discounts
• Life assurance (4x basic annual salary from start of employment)
• Multidimensional wellbeing programmes and family-friendly policies
• Refer a friend policy

We are passionate about encouraging applicants from all cultures, backgrounds, and identities. We are committed to treating our teams fairly and with respect, regardless of background, disability, or other protected characteristics, starting from our recruitment process.

Adullam Homes Housing Association Ltd. is committed to safeguarding and promoting the welfare of children, young people, and adults accessing our services. All staff, volunteers, and workers must share this commitment. The successful candidate will undergo an Enhanced Adult Only DBS check, employment history scrutiny, and robust references.

Please note that applicants must be authorized to work in the UK, as we are unable to provide Visa sponsorships.