Compliance, Security & Governance Specialist

Moorepay; Clifton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading financial services company in the UK is seeking a Compliance, Security & Governance Specialist. This role involves clear communication about governance and security practices to clients and requires strong expertise in compliance frameworks. The ideal candidate will have excellent communication skills, experience in sales support, and a passion for helping customers feel secure. This position offers diverse responsibilities and strong support for mental health and work-life balance.

Benefits

Competitive base salary

25 days annual leave plus birthday off

Private medical insurance

Life assurance

Enhanced pension contributions

Flexible benefits for well-being

Qualifications

• Strong understanding of compliance frameworks like ISO 27001, GDPR, and SOC 2.
• Experience in a technical or compliance-focused sale environment.
• Ability to complete RFPs and questionnaires with clarity.

Responsibilities

• Collaborate with Sales to communicate governance and security practices.
• Respond to security and compliance queries during the sales cycle.
• Transform complex compliance concepts into understandable insights.

Skills

Compliance frameworks understanding

Technical sales support

RFP and questionnaire completion

Communication skills

Familiarity with ESG principles

Priority management

Job description

About the role

Are you passionate about data, security, and helping customers feel confident in what they buy? At Moorepay, we’re looking for a Compliance, Security & Governance Specialist who can bridge the gap between technical expertise and trusted customer relationships.

This is no ordinary compliance role — it’s your chance to sit at the heart of our sales operation, shaping how we communicate our governance, risk, and security posture to clients across the UK.

This is a unique opportunity to combine your technical know-how with your people skills in a dynamic, customer-focused role. You’ll gain exposure to every part of the business — from sales and product to compliance and innovation — while playing a key part in helping customers trust and understand what makes Moorepay secure and compliant.

If you love connecting the dots between technology, governance, and people — and want to make a real impact in a fast-moving environment — we’d love to hear from you.

Key Responsibilities

• Work hand-in-hand with our Sales team to ensure customers receive clear, transparent, and accurate information about Moorepay’s governance and security practices.
• Serve as the primary contact for all security, compliance, and data-related queries during the sales cycle.
• Collaborate closely with our Product and Technical teams, turning complex security and compliance concepts into easy-to-understand insights for clients.
• Review and respond to customer compliance questionnaires — supported by our innovative AI tools to help streamline and speed up the process.
• Join customer demos alongside Sales, speaking confidently about our approach to data protection, risk management, and governance.
• Help shape how we communicate compliance, ensuring trust and transparency at every stage of the customer journey.
• Represent Moorepay and Zellis strengths in accreditations, ESG, disaster recovery, and business continuity during client interactions.
• Own and complete RFPs, ensuring responses reflect Moorepay’s robust security and compliance standards.
• Stay current with industry standards, certifications, and regulatory requirements relevant to Moorepay’s offerings.
• Proactively improve sales enablement through documentation, FAQs, and training on compliance topics.
• Champion ethical governance and sustainable practices in all sales engagements.

Skills & experience

• Strong understanding of compliance frameworks (e.g. ISO 27001, GDPR, SOC 2) and risk management principles.
• Experience supporting sales teams in a technical or compliance-focused capacity.
• Proven ability to complete RFPs and security questionnaires with precision and clarity.
• Excellent written and verbal communication skills, especially in translating technical content for non-technical audiences.
• Familiarity with ESG principles and business continuity planning.
• Ability to manage multiple priorities and work collaboratively across departments.

Who you are

• A confident communicator who can explain technical concepts in a clear, customer-friendly way.
• Someone who thrives in both technical and people-facing environments — equally at ease talking to product engineers or clients.
• Conscientious, detail-oriented, and naturally curious about how data and governance shape great business relationships.
• Comfortable discussing data security, compliance frameworks, and governance best practices.
• Collaborative, approachable, and always ready to lend your expertise to help win customer confidence.

Benefits & culture

Part of the Zellis Group, Moorepay is a team of over 500 friendly professionals across four offices in Swinton (Manchester), Sheffield, Birmingham and Kochi (India). We’re passionate about making Moorepay a fantastic place to work for every single one of our colleagues. The average length of service at Moorepay is 12 years, which speaks for itself!

To help make Moorepay such a great place to work, we focus on three things in our company culture: mental health support, maintaining a healthy work / life balance, and equal opportunities and inclusion for all.

Here’s what you’ll gain if you join our team :

• A career packed with opportunity, in a stable and growing company.
• A comprehensive programme of learning and development.
• Competitive base salary.
• 25 days annual leave, with the opportunity to buy more. You’ll even get your birthday off as well!
• Private medical insurance.
• Life assurance 4x salary.
• Enhanced pension with up to 8.5% employer contributions.
• A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure