Complex & Forensic Support Worker

ASA Recruitment; City of Edinburgh; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading recruitment agency in Edinburgh is seeking an experienced Complex & Forensic Support Worker. In this role, you will provide trauma-informed care to adults with complex needs, utilize effective risk management techniques, and contribute to multi-agency communication. The ideal candidate has significant experience in a relevant setting, strong communication skills, and a genuine passion for making a difference. The position offers competitive rates, flexible shifts, and a supportive work environment.

Benefits

Competitive rates

Weekly pay plus holiday accrual

£250 Refer a Friend bonus

Qualifications

• Significant experience as a Support Worker in complex care or forensic settings.
• Understanding of reablement, justice services, and community-based care.
• PVG membership or willingness to obtain.

Responsibilities

• Provide trauma-informed support to adults with complex mental health needs.
• Manage high-risk situations using de-escalation techniques.
• Deliver person-centred, recovery-focused support.
• Maintain high-quality documentation and multi-agency communication.

Skills

Experience in complex care

Strong communication skills

Ability to build trust

Confidence in high risk scenarios

Job description

Complex & Forensic Support Worker

Be Part of the Future of Community Care

Community services play a critical role in modern health and social care, supporting people to live independently, safely and with dignity in their own homes. We are now recruiting experienced Support Workers with complex care and forensic background to join ASA to our network of support workers delivering high quality, risk informed support to individuals across Edinburgh.

This is a role suited to skilled Support Workers who can work confidently with adults presenting with complex needs, forensic histories, significant risk profiles and Risk management.

Main Duties

In this advanced role, you will

Provide trauma‑informed, psychologically aware support to adults with complex mental health needs, forensic backgrounds, personality disorders, substance use issues and behaviours that indicate risk.

Manage high risk or distressing situations using verbal de‑escalation, robust risk protocols, and recognition of early signs of deterioration or safeguarding concerns.

Deliver person‑centred, recovery‑focused support, including wellbeing checks, daily living assistance, reablement, community engagement and helping individuals maintain independence.

Implement and contribute to personalised care and risk management plans, working closely with clinical and senior staff, and participating in MDT discussions and case reviews.

Support individuals involved in the justice system, including those subject to legal orders or risk management plans, while contributing to safe community living, preventing avoidable admissions and supporting safe discharges.

Maintain high quality documentation and multi‑agency communication, completing accurate records (risk assessments, incidents, care notes) and collaborating with mental health teams, social work, GPs, MAPPA and other relevant partners to ensure cohesive care.

Who We’re Looking For

Significant experience working as a Support Worker, ideally within a complex care, forensic, mental health or high risk environment.

Understanding of reablement, justice services, and community based care pathways.

Strong communication and interpersonal skills, able to build trust quickly with clients

A genuine passion for supporting others and making a positive difference every day

PVG membership or willingness to update

Awareness of Forensic observations, early warning signs and preventative approaches

Professionals ready to make every shift a step toward a richer, more rewarding career

Confidence working autonomously, including lone working in unpredictable or high risk scenarios.

What You’ll Get in Return

Competitive rates

Flexible, ongoing shifts that fit around your student lifestyle.

Weekly pay plus holiday accrual.

£250 Refer a Friend bonus scheme.

The chance to build your CV while doing something genuinely rewarding.

ASA Recruitment is one of Scotland’s largest independent multi‑sector recruitment agencies. We specialise in providing effective tailored solutions for permanent, contract and temporary employment requirements for our Clients and Candidates. We are members of the REC and are ISO certified.

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