Complaints Handler

Candidate Source; Easthampstead; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A recruiting agency seeks a Financial Services Complaints Handler for a 3-month contract, starting with 4 weeks on-site training in Bracknell. After training, the role offers hybrid working with 3 days a week onsite. Ideal candidates will have complaint handling experience and excellent customer service skills. The position offers £165 per day via an Umbrella company.

Qualifications

• Previous complaint handling / financial services experience.
• Excellent customer service skills.

Responsibilities

• Handle general service-based complaints.
• Work with a global market leader in their sector.

Skills

Complaint handling

Customer service skills

Job description

Overview

This is initially a 3-month contracting Financial Services Complaints Handler opportunity with a likely option to extend. The role requires an initial 4 weeks on-site in Bracknell for training and onboarding, followed by hybrid working of 3 days per week onsite. The Bracknell office offers modern facilities and onsite parking.

Responsibilities

• Be working with a global market leader in their sector on an existing project.
• Handle general service-based complaints.

Qualifications

• Previous complaint handling / financial services experience.
• Excellent customer service skills.

Details

• Working hours: Monday-Friday, 09:00-17:00 (37.5 hours per week).
• Salary: £165 per day via Umbrella company.
• Location: Bracknell. Training on-site for 4 weeks, then hybrid working.
• Contract type: 3-month contract with likely extension.

Application

If you are interested in this Financial Services role of Complaints Handler, click the apply link online and send an updated copy of your CV today!

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