Compassionate Funeral Director & Team Lead

Co-op Group; Basildon; On-site; GBP 28,000 - 34,000; Full time

Job summary

A community-focused organisation in Basildon seeks a Funeral Director to support clients with compassion and professionalism. You will be responsible for leading funeral ceremonies, ensuring service standards, and building relationships with clients. Ideal candidates should possess a UK driving licence and have a background in management. This full-time position offers benefits including discounts, career development opportunities, and a supportive team environment.

Benefits

30% off Co-op branded products

10% off other brands

Pension with up to 10% contributions

23 days holidays (pro rata)

Virtual GP access

Qualifications

• Experience in a managerial role with a commercial mind-set.
• Ability to provide high-quality service.
• Valid UK driving licence required.

Responsibilities

• Meet client needs and service levels as main contact.
• Support funerals by conducting ceremonies.
• Ensure regulated work is referred to certified colleagues.
• Maintain relationships with clients and the community.

Skills

Customer focus

Compassion and empathy

Managerial experience

Detail-oriented

Ability to remain calm under pressure

UK manual driving licence

Job description

A community-focused organisation in Basildon seeks a Funeral Director to support clients with compassion and professionalism. You will be responsible for leading funeral ceremonies, ensuring service standards, and building relationships with clients. Ideal candidates should possess a UK driving licence and have a background in management. This full-time position offers benefits including discounts, career development opportunities, and a supportive team environment.