Compassionate Admin Support - NHS Band 3 (Part-Time)

NHS; Coventry; On-site; GBP 24,000 - 27,000; Part time

Job summary

A healthcare organization is seeking a part-time Band 3 Admin Support to join their Adult Neurodevelopment Admin Team in Coventry. The ideal candidate should possess excellent communication, organizational, and secretarial skills. Responsibilities include providing comprehensive administration support for clinicians, managing sensitive inquiries, and ensuring accurate record-keeping. Essential qualifications include GCSEs in English and Maths, along with Business and Customer Service Level 2 certifications. This permanent role offers a competitive salary and favorable working conditions.

Benefits

Generous annual leave entitlement

Excellent learning and development opportunities

Salary sacrifice schemes for healthcare

Discounts with retailers and restaurants

Wellbeing support services

Staff networks and support groups

Qualifications

• Good General Education (e.g. GCSE English and Maths A-C).
• QCF Business Administration Level 2.
• Experience of working in a busy office/customer care environment.

Responsibilities

• Provide an efficient and comprehensive administration service.
• Support a wide range of clinicians within the teams.
• Handle sensitive telephone calls and complaints.

Skills

Excellent communication skills

Organisational skills

Secretarial skills

Customer care skills

Problem-solving ability

Education

Good General Education (GCSE English and Maths A-C)

QCF Business Administration Level 2

QCF Customer Service Level 2

Tools

Microsoft Office (Word, Excel, Outlook, PowerPoint, Access)

Job description

A healthcare organization is seeking a part-time Band 3 Admin Support to join their Adult Neurodevelopment Admin Team in Coventry. The ideal candidate should possess excellent communication, organizational, and secretarial skills. Responsibilities include providing comprehensive administration support for clinicians, managing sensitive inquiries, and ensuring accurate record-keeping. Essential qualifications include GCSEs in English and Maths, along with Business and Customer Service Level 2 certifications. This permanent role offers a competitive salary and favorable working conditions.