Community & Workplace Experience Manager

Flagstone; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A dynamic financial technology firm in Greater London is seeking an Office or Workplace Experience Manager to oversee operations in the London office. The successful candidate will create a supportive and organised work environment while managing supplies, logistics, and workplace projects. Strong organisational skills, proactive mindset, and excellent communication are essential. This role allows for personal development and offers a range of benefits aimed at promoting wellbeing and professional growth.

Benefits

Competitive bonus scheme

Flexible benefits budget

Private health care

Life insurance and Income Protection

25 days holiday plus additional benefits

Qualifications

• Proven experience in an Office or Workplace Experience Manager role.
• Strong hospitality mindset and enjoyment in creating warm experiences.
• Confidence in setting high standards and following through with accountability.

Responsibilities

• Run the London office, keeping it organised, welcoming, and reflective of our culture.
• Manage office supplies, vendors, contractors, and workplace logistics.
• Lead workplace projects including office moves and refurbishments.

Skills

Organisational skills

Proactive mindset

Effective communication

Attention to detail

Job description

What is Flagstone?

Flagstone is many things. An online savings platform, reinventing how individuals, businesses, and charities manage, protect, and grow their cash. A diverse group of people, bound by a collaborative spirit, and shared purpose. And lastly, a thriving, profitable business – where smart people do their best work.

Each definition shares a common thread: our unique culture. It’s our pride and joy. And our competitive advantage.

A feel for our culture:

To revolutionise the savings market, we need to be at our best. But high performance takes more than talent – it takes a culture of kindness, respect, and growth.

That’s why we’re building a diverse, inclusive community, where your voice is heard and valued. Where, with close support and room to develop, you can surpass even your own expectations. And be rewarded for it.

We may not change the world, but can change the world of financial technology. And all it takes is a winning mix of drive, talent, and empathy. Our culture celebrates all three.
But enough about us. Let’s talk about you.

Does this sound like you?

You’re a proactive, people focused workplace professional who takes pride in creating environments where teams can do their best work. You’re highly organised, calm under pressure, and enjoy being the central point of connection for people, spaces, and culture. You care deeply about employee experience and understand how a well‑run workplace supports performance, wellbeing, and belonging. This role is based in our London office 5 days per week.

What you’ll do:

• Run the London office, keeping it organised, welcoming, and reflective of our culture
• Manage office supplies, vendors, contractors, and workplace logistics to ensure smooth operations
• Lead workplace projects, including office moves, refurbishments, and space optimisations
• Own health & safety standards, policies, and training, addressing risks proactively
• Be the first point of contact for visitors, deliveries, and workplace queries
• Plan and deliver company events, All-Hands meetings, milestone celebrations, and team socials
• Drive cultural initiatives, including DEI, CSR, community building, and engagement activities
• Partner with the People Team to maintain a consistent and exceptional employee experience
• Use feedback to improve morale, connection, and inclusion across the business
• Support ad-hoc projects and initiatives where needed

What you’ll bring:

• Proven experience in an Office or Workplace Experience Manager role, with responsibility for suppliers, budgets, and logistics
• A strong hospitality mindset and genuine enjoyment in creating warm, memorable experiences
• Exceptional organisational skills and attention to detail
• Clear, professional, and empathetic communication
• A proactive, solutions focused approach with the ability to anticipate needs
• Confidence setting high standards and following through with accountability
• A thoughtful, impact driven mindset, using feedback to improve continuously

How we reward you:

At Flagstone, the benefits extend beyond false gifts like “fruit and snacks”. Instead, we invest in your health, wealth, and professional development. Here’s a selection of our benefits:

• Competitive bonus scheme – designed to reward and recognise high performance
• Flexible benefits budget – a pot to fund meaningful benefits for you, whether it's hormone or fertility testing, cancer screening, neuro‑diversity coaching or something that matters for you.
• A range of salary sacrifice options to help you make tax‑efficient savings on electric cars, nursery schemes, home and tech goods.
• Around the World scheme – 3 months work from anywhere scheme
• Mental wellbeing support – Access therapy and mental health sessions through Spill
• Learning and development – £1,000 personal development budget to help you grow in your role.
• Private health care – Enjoy all the benefits AXA has to offer, including reduced gym memberships and medical history disregarded
• Medical cash plan – To help you with the costs of dental and optical expenses
• Life insurance and Income Protection – four times your annual salary for peace of mind
• Matched pension contributions up to 5%
• 25 days holiday – plus bank holidays, well‑being days and volunteering days
• Enhanced Parental Leave – enhanced maternity, paternity and adoption pay.

All are welcome.

At Flagstone, we’re assembling a diverse team that defies our industry’s norms. Think this role could suit you? We encourage you to apply, no matter your background.