Community Specialist

Kwalee; Royal Leamington Spa; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading gaming company in Royal Leamington Spa is seeking a passionate Community Specialist. In this role, you will engage with players across social media and community platforms, enhancing player engagement and driving excitement for games. Ideal candidates have experience in community management and strong communication skills. This is an on-site position with excellent perks.

Benefits

25 days of annual leave

Flexible working hours

Private medical cover

On-site gym

Unlimited free snacks

Steam codes for game releases

Dog-friendly office

Exclusive Kwalee merch

Seasonal events

Qualifications

• Minimum 1 year of experience in community & social media management, preferably in gaming.
• Strong copywriting skills and a good understanding of written and spoken English.
• Excellent organisational and communication skills.

Responsibilities

• Prepare and post content across social media.
• Write and create engaging Discord content and Steam announcements.
• Respond to community comments on social media, Steam, and Discord.
• Organise and host community events like game nights and contests.
• Provide input on community engagement strategies.

Skills

Community & social media management

Copywriting skills

Organisational skills

Communication skills

Basic proficiency in Canva

Basic proficiency in Adobe Photoshop

Basic proficiency in DaVinci Resolve

Tools

Canva

Adobe Photoshop

DaVinci Resolve

Job description

Kwalee has been making the most fun games for the world’s players for over a decade. By joining our talented team, you’ll be part of a space where ideas flow freely, innovation flourishes, and team spirit stays strong.

We’ve found that when we’re all together, great things happen. With over 1 billion players already reached, your work will contribute to our shared mission of making the most fun games for the world's players.

Join the team!

As we continue to grow, we are now looking for a Community Specialist to join our PC & Console Community team.

As a Community Specialist, you will be responsible for engaging with our players across various social media platforms, Discord, and Steam, fostering strong community relationships, and supporting the team in delivering compelling content. You will work closely with the Senior CSM Team Manager, marketing, and content teams. Together, you will enhance our player engagement, drive excitement for our games, and contribute to their ongoing success.

This is a permanent role based in our Leamington Spa studio working 5 days per week on site, where our daily in‑office collaboration fuels creativity and innovation.

Responsibilities

• Prepare and post content across social media for Kwalee Gaming and our PC & Console titles.
• Write and create engaging Discord content and Steam announcements to keep our communities informed.
• Respond to community comments and questions on social media, Steam, and Discord.
• Organise and host community events, including game nights, Q&A sessions, and contests.
• Provide input on community engagement strategies and support livestreams.
• Attend gaming events, working on our stand or providing remote social media support.
• Play and research games to understand industry trends and what makes successful PC & Console games.

Requirements

• Minimum 1 year of experience in community & social media management, preferably in gaming.
• Strong copywriting skills and a good understanding of written and spoken English.
• Excellent organisational and communication skills.
• Basic proficiency in Canva, Adobe Photoshop, DaVinci Resolve, or similar tools (preferred but not required).
• Based in our Leamington Spa office with 5 days per week on‑site.

Why Kwalee?

Generous Holiday: Start with 25 days of annual leave, plus bank holidays. You'll also earn an extra day for every year of service, up to 5 years!

Flexible Working: We offer core hours that allow you to work flexibly around your life, and a bank of "Work From Home" days to use when you need them.

Health Cover: Private medical cover, life assurance, a solid pension plan, and cover for dental and optical care.

Recharge: Take advantage of our on‑site gym and a supportive atmosphere that prioritises your wellbeing.

Free Food & Drink: Fuel your day with unlimited free snacks and drinks.

Gaming Goodies: Receive Steam codes for all our game releases!

Dog‑Friendly Office: Bring your furry friend to our vibrant, fun office.

Office Location: Leamington Spa office location, with from parking and electric charging stations.

Merch & Events: Get exclusive Kwalee merch, enjoy fun seasonal events, and stay informed with regular town halls.

Our Commitment to Diversity & Inclusion

At Kwalee, we take pride in being an equal opportunity employer, where we believe that diversity and inclusion are essential to driving creativity. We are committed to creating a safe, welcoming, and supportive environment where everyone can thrive.

Our culture is built on celebrating the diverse voices of our team members, fuelling innovation and strengthening our connection to our players. We are dedicated to advancing equity, diversity, and inclusion across all areas of life, including age, disability, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.

We recognise the importance of self‑development, career progression, and well‑being in retaining our talented team. At Kwalee, we celebrate individuality and encourage everyone to bring their authentic selves to work.