Overview
Job summary
As a Community Nurse - Team Lead at Partnering Health Limited (PHL), you will provide senior clinical oversight within an integrated urgent care service. You will supervise clinicians working in the Night Nursing Services, drive clinical quality and governance, and build professional relationships with internal and external stakeholders while delivering safe, high-quality care in the community.
Main duties and responsibilities
- Support safe, effective delivery of the Out of Hours Community Night Nursing service, ensuring patient safety and risk management while providing leadership in complex situations.
- Lead, manage and mentor clinicians, promote professional development, mandatory training compliance, health and wellbeing, and performance management within the team.
- Oversee appraisals, clinical competence, and adherence to PHL policy on disciplinary or performance issues.
- Support governance processes in line with PHL and NHS standards, including safeguarding, infection control, incident reporting, CQC compliance, complaints, audits and quality assurance.
- Drive service improvements and share best practice through QA meetings, clinical audits, data analysis, and training feedback.
- Deliver autonomous patient care in the community (palliative, wound, bowel/bladder, medicines management, telephone triage, safeguarding, and safe discharge planning), provide emergency care when required, and facilitate referrals across primary, secondary, and community pathways.
- Maintain clinical competence and compliance with NMC/HCPC codes; ensure accurate record keeping and effective communication with patients, families, and multidisciplinary teams.
Clinical Operations and Leadership
- Support the delivery of the Out of Hours Community Night Nursing service specification by managing patient safety and mitigating risk on shift.
- Provide effective leadership, management, direction, inspiration, and support to the clinical team; mentor clinicians to meet required standards.
- Encourage learning and development, ensure statutory and mandatory training compliance, and oversee performance and attendance management.
- Promote health and wellbeing of the clinical team and lead on disciplinary and performance issues in line with PHL policy.
- Ensure staff operate within their clinical competence and that appraisal processes identify training and development needs.
Clinical Governance
- Support the Clinical Manager and Clinical Lead with clinical governance processes in line with the PHL framework.
- Address NHS Standards for Health, Infection Control, Caldicott, incident reporting, safeguarding, patient experience, complaints, and related governance considerations.
- Support CQC compliance and participate in quality assurance, audits, surveys, and professional development activities.
- Engage in regular Quality Assurance meetings and quality/contract meetings with commissioning CCGs; identify and implement quality and safety improvements.
Clinical Auditor
- Organise and undertake priority clinical audits as per the audit schedule; conduct call listening and documentation audits, identify errors and best practices, and coordinate feedback and training.
- Undertake additional audits (e.g., medication audits) and ensure data analysis and reporting meet Information Governance requirements.
- Collaborate with clinicians on audit results and escalate as needed to Clinical Lead and Clinical Manager.
Clinical Practice
- Work autonomously and be accountable for professional actions; assess and evaluate care for patients in their home without direct supervision.
- Provide nursing care in the patient’s home (palliative care, catheter care, wound care, death verification, proactive care) and support safe discharge planning.
- Maintain competence across relevant clinical procedures; work within Patient Group Directions where applicable; manage medicines safely.
- Use telephone assessment to gather information, formulate management plans, and coordinate referrals to primary, community, and secondary care.
- Recognise emergencies and safeguard concerns; ensure safe discharge and alignment with service KPIs and health promotion efforts.
Communications and relationships
- Demonstrate effective communication with patients and multidisciplinary teams; liaise across primary/secondary care interfaces and with the PHL Clinical and Operational Team.
- Utilise advanced listening, probing and facilitation skills; undertake specialist training as service needs require.
- Adhere to PHL core values and perform additional duties as directed.
Person Specification
Experience
- Registered with NMC/HCPC
- Minimum of 2 years of experience; working as Band 5 or above in a management/supervisory role
- At least 5 years post-qualification with significant healthcare experience
- Experience in autonomous remote consultations and sound clinical decision-making
- Experience in governance procedures, risk management, and coordination with senior managers
- Knowledge of local primary care services and key stakeholders; experience in catheter care, palliative care, wound care and telephone triage
Qualifications
- Educated to degree level or equivalent
- Experience in incident and complaints investigation; proactive in maintaining knowledge of current clinical developments
- Safeguarding Adults and Children Level 3
- A Full Clean Driving License is required
Desirable
- Leadership course participation or willingness to undertake relevant courses
- Modules in History Taking, Physical Assessment, Clinical Decision-Making, Minor Illness and Injuries
Legal and compliance
Disclosure and Barring Service (DBS) checks: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975; a DBS disclosure will be required. UK registration: Applicants must have current UK professional registration. See NHS Careers website for details.
Employer details
Partnering Health Ltd
Address: Onyx, 12 Little Park Farm Road, Fareham, Hampshire, PO15 5TD
Website: https://www.phlgroup.co.uk/