Community Moderator

Flo Health Inc.; Remote; GBP 40,000 - 60,000; Part time

Job summary

A leading health app company is seeking a Community Moderator to manage user-generated content in their Secret Chats. This fully remote role requires familiarity with online communication platforms and trends. The ideal candidate should have an eye for detail and a strong capacity for moderation. The position offers monthly payments and professional development opportunities, alongside a commitment to diversity and inclusion in a dynamic team.

Benefits

Competitive salary

Paid holiday and sick leave

Professional growth opportunities

Health and wellbeing perks

Flo Premium for friends & family

Qualifications

• Experience moderating content on forums or social media.
• Ability to understand and engage with online trends.
• Attention to detail in content evaluation.

Responsibilities

• Moderate user-generated content in Flo Secret Chats.
• Evaluate posts, comments, and images according to guidelines.
• Collaborate with the Moderation Lead and team.

Skills

Experience and understanding of online communication

Understanding of modern online slang

Open-minded thinking

Focus on details

Perseverance and discipline

Job description

Community Moderator (English) - Freelance Contract

Remote

500M+ downloads. 80M+ monthly users. A decade of building – and we’re still accelerating.

Flo is the world’s #1 health & fitness app worldwide on a mission to build a better future for female health. Backed by a $200M investment led by General Atlantic, we became the first product of our kind to reach a $1B valuation in 2024 – and we’re not slowing down.

With 7M paid subscribers and the highest-rated experience in the App Store’s health category, we’ve spent 10 years earning trust at scale. Now, we’re building the next generation of digital health – AI-powered, privacy-first, clinically backed – to help our users know their body better.

The job

Independent Contractor - Moderator (Community, EN) - any time zone

Flo is looking for an independent contractor for our Community Moderation Team (EN)

What to expect

In this role, you will help us ensure that the Flo Secret Chats deliver an engaging and safe social experience to our users. You will perform user-generated content moderation by evaluating posts, comments, and pictures posted by Flo users following our Rules.

You will work closely with the Moderation Lead and the rest of the Moderation Team.

What we seek

• Experience and understanding of online communication: forums, group chats, social media
• Understanding of modern online slang and social media trends
• Open-minded thinking and willingness to learn
• Focus on details and high quality
• Perseverance and discipline: moderation is a routine but rewarding activity

What we offer

• Full remote
• Support and guidance
• Monthly payments under the contract

Frequently asked questions about the position

What content will I work with?

As a Secret Chats moderator, you’ll work with texts and images posted by Flo users. We do not have separate processes for different types of content.

Is there disturbing or traumatic content I should be aware of?

There are a few types of content Flo users post that some may find challenging to work with, depending on their personal experience:

• rape and abuse stories
• stories about miscarriage and pregnancy termination
• sex-related content, descriptions of sex fantasies
• stories about depression, anxiety, and self-harm

Please note: As this is a freelance/contractor position, it does not include company benefits such as health insurance, paid time off, or other employee benefits. Please be aware of your limits and consider the information above when applying.

How we work

We’re a mission-led, product-driven team. We move fast, stay focused and take ownership – from brief to build to impact. Debate is encouraged. Decisions are shared. We care about craft, ship with purpose, and always raise the bar.

You’ll be working with people who take their work seriously, not themselves. It takes commitment, resilience, and the drive to keep going when things get tough. Because better health outcomes are worth it.

What you’ll get

We support impact with meaningful reward. Here’s what that looks like:

• Competitive salary and annual reviews
• Opportunity to participate in Flo’s performance incentive scheme
• Paid holiday, sick leave, and female health leave
• Enhanced parental leave and pay for maternity, paternity, same-sex and adoptive parents
• Accelerated professional growth through world-changing work and learning support
• In-person collaboration and work in a hybrid model, with 3 days per week spent in the office
• 5-week fully paid sabbatical at 5-year Floversary
• Flo Premium for friends & family, plus more health, pension and wellbeing perks

Diversity, equity and inclusion

Our strength is in our differences. At Flo, hiring is based on merit, skill and what you bring to the role – nothing else. We’re proud to be an equal opportunity employer, and we welcome applicants from all backgrounds, communities and identities. Read our privacy notice for job applicants.