Community Library Assistant & Digital Access Champion

Hampshire County Council; England; On-site; GBP 14,000 - 15,000; Full time

Job summary

A local government council in England is seeking a Library Team Assistant to support community engagement in local libraries. The role involves delivering customer service, leading activities, and promoting library services. Ideal candidates will have experience in customer-facing roles, strong communication skills, and the ability to engage with the community through various platforms. This temporary position offers a competitive salary, a supportive work environment, and opportunities for career development.

Benefits

Health Assured Employee Assistance Programme

Generous annual leave entitlement

Occupational sick pay

Access to Local Government Pension Scheme

Qualifications

• Experience in a busy, customer-facing role, with a friendly and inclusive approach to working with the public.
• Ability to adapt to different people and situations.
• Comfortable using social media to engage with the community.

Responsibilities

• Create a welcoming, inclusive space for customers.
• Lead Rhyme Time and Story Time sessions.
• Carry out manual tasks such as moving furniture and setting up spaces.

Skills

Customer service experience

Excellent communication skills

Strong digital skills

Social media engagement

Physical ability for manual tasks

Tools

Microsoft Office

Google Workspace

Job description

A local government council in England is seeking a Library Team Assistant to support community engagement in local libraries. The role involves delivering customer service, leading activities, and promoting library services. Ideal candidates will have experience in customer-facing roles, strong communication skills, and the ability to engage with the community through various platforms. This temporary position offers a competitive salary, a supportive work environment, and opportunities for career development.