Community Housing Officer

gymnastiekvereniging OKK; Newton Abbot; On-site; GBP 30,000 - 40,000; Full time

Job summary

A housing association is seeking a Community Housing Officer to help maintain safe and welcoming neighborhoods. This role involves regular inspections, addressing property concerns, and assisting with tenancy management. The ideal candidate will have experience in social housing and the ability to build strong relationships with residents. Offering competitive benefits and a commitment to equality and diversity.

Benefits

25 days annual leave + bank holidays

Generous pension contributions

Private health care

Flexible working options

Employer contribution towards gym membership

Cycle-to-work scheme

Qualifications

• Experience in social housing and managing relationships with diverse customers.
• Ability to meet stretching targets in a varied role.
• Familiarity with housing legislation is a plus.

Responsibilities

• Conduct regular inspections of our estates.
• Address property condition concerns and tenancy breaches.
• Assist with home visits and tenancy management tasks.

Skills

Social housing experience

Relationship building

Problem-solving

Understanding housing legislation

Job description

Overview

Help us turn great homes into great places to live. At Teign Housing, we are driven by a mission to provide good quality homes for residents and rewarding, flexible careers for our people. We proudly own and manage more than 4,000 homes across Teignbridge, the South Hams, East Devon, Mid Devon, West Devon, and Exeter.

We create communities and deliver high-quality homes and personalised support that empower individuals and families to thrive.

Why Work With Us?

• Be part of a purpose led organisation making a real impact
• Join a supportive, forward-thinking team
• Enjoy career flexibility, growth, and meaningful work

We believe everyone deserves a safe, affordable, and welcoming place to call home. If you share our passion for building vibrant communities and delivering services that truly matter, wed love to hear from you.

We’re now looking for a Community Housing Officer to join our dynamic team. Bring your skills, your ideas, and your drive – and help us shape the future of housing in Devon.

About The Community Housing Officer Role

Helping us deliver cleaner, greener and safer neighbourhoods, you will undertake regular inspections of our estates and actively address any property condition concerns, antisocial behaviour or breaches of tenancy condition. You will carry out two yearly Keeping In Touch Visits with residents in their home. You will be pivotal in working towards keeping the company compliant by helping our repairs company access properties for appointments such as gas safety tests, electrical safety tests and other statutory repairs and works required. You will be providing community charters and events for the residents in your area. You will assist our Lettings Co-ordinator by completing viewings and sign ups for new residents and you will assist the rents team with home visits, plus many more tenancy management tasks.

You should have sound experience of social housing, with a proven ability to build good relationships with diverse customers and a demonstrable flair for meeting stretching targets. This is an extremely varied role where no two days are the same; being able to prioritise and be adaptable are crucial. If you’re familiar with housing legislation, that’s a plus, but diplomacy, determination, a desire to work in a supportive role, and problem-solving talent will make the difference every day.

Hours: Full-time, 37 hours per week.

Benefits

As an Investor in People Platinum organisation, you will be joining a company that creates a supportive high-performance culture. You can also expect an excellent benefits package, including:

• 25 days\' annual leave + bank holidays
• Discretionary Leave between Christmas and the New Year period
• Generous employer contributions towards your pension (including death in service). Any employee who increases their contribution to 5% or above will receive an employer contribution of 1.5x their contribution up to a maximum of 15%
• Private Health Care membership (if applicable)
• Flexible Agile Working
• Salary Sacrifice Scheme (optional)
• Reimbursement of the cost of a professional membership fee
• Employer contributions towards gym membership
• Employer contribution every two years towards eye examination for those who use computers significantly as part of their work
• Up to 25% off selected O2 airtime contracts
• Microsoft Home Use Programme available to all staff
• Training Opportunities
• Employee Assistance Programme provided by Health Assured
• Westcountry Savings and Loans Scheme
• Recognition for Long Service (if applicable)
• Cycle-to-work Scheme
• Electric Vehicle Scheme
• Bupa dental care (optional)

If you believe you’re the right person for our Community Housing Officer role, please apply with your CV.

Closing date: 6th October 2025

Interview dates: TBC

Teign Housing is committed to its policy on equality and diversity and we welcome applications from all sections of the community. Registered charity no. 1112196.