Communications Officer

Carers First; United Kingdom; On-site; GBP 24,000 - 30,000; Full time

Job summary

A charity organization in the United Kingdom is seeking a Communications Officer to enhance its visibility through engaging content across various channels. Responsibilities include raising the organization's profile, assisting in campaigns, and fostering community engagement. Candidates should have excellent communication skills, experience in stakeholder engagement, and strong IT capabilities. This position offers a supportive work environment and an attractive benefits package including flexible working options and professional development support.

Benefits

26 days annual leave

Flexible working options

Paid carers leave

Pension access

Staff discount scheme

Employee assistance programme

Healthcare package

Qualifications

• Some experience in supporting communications and engagement activities.
• Ability to deliver campaigns and assist in communications planning.
• Good written and verbal communication skills with attention to detail.

Responsibilities

• Raise the profile of Carers First with engaging content.
• Support campaigns and projects to increase local presence.
• Assist in implementing and monitoring communications plans.

Skills

Communications and stakeholder engagement

Campaign delivery

Analytics awareness

Written and verbal communication skills

Organizational skills

IT and digital skills

Interpersonal skills

Motivation and reliability

Tools

Microsoft Office

Content Management System (CMS)

Social media scheduling tools

Job description

Carers First is a charity that works directly with, and for unpaid carers, providing personalised information and tailored support. We have a committed, dedicated staff team, and you could be just the person we are looking for to join us to make that valuable difference in carer’s lives. We live and work through our values in all that we achieve by being positive, collaborative and ambitious, and we have clear plans to scale our reach, support and impact for carers.

About this role

As a Communications Officer, your responsibilities will include:

• Raising the profile of Carers First by creating engaging and accessible content across digital and offline channels
• Supporting increased local presence and visibility of Carers First across the areas we work
• Assisting with the development and delivery of campaigns and projects, helping to increase engagement and promote our work locally

About you

To be successful in this role you will need:

• Some experience supporting communications and stakeholder engagement activities across a range of channels
• The ability to help deliver campaigns and contribute to the implementation and monitoring of communications plans
• Awareness of how analytics can be used to measure performance and support improvement
• Good written and verbal communication skills, with attention to detail and accuracy
• Well organised, with the ability to prioritise tasks and meet deadlines
• Good IT and digital skills, including use of Microsoft Office and familiarity with digital tools such as email platforms, CMS, and social media scheduling software
• Positive interpersonal skills, able to build relationships and work collaboratively as part of a team
• Motivated and reliable, able to work with some independence while seeking guidance when needed, and committed to the charity’s values

We are looking for passionate people who are committed to the overall aims and objectives of the Charity. Carers First is committed to providing a supportive, vibrant, diverse and inclusive workplace where everyone can thrive.

Carers First Can Offer You

In return for your contribution, we have an amazing package of staff benefits including 26 days annual leave entitlement which increases with length of service, flexible working options, paid carers leave, access to our work‑place pension, staff discount scheme, employee assistance programme and a Benenden Healthcare package. Whatever you are aiming to achieve in your career, we are here to encourage, help and support you grow, through our excellent training and development programmes.

How to Apply

For a full job description and to apply, click on the ‘Apply Now’ button to begin your application. Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.

Interview Process

The closing date for applications is 5pm on 26 January 2026.
Each application will be assessed against the Person Specification and successful candidates will be invited to an interview via Teams on Tuesday, 03 February 2026. Time to be advised.