Commissioning Service Manager

Wiltshire Council; England; On-site; GBP 45,000 - 60,000; Full time

Job summary

A local government authority in England is seeking an exceptional leader for the role of Service Manager. You will lead a specialist team to drive performance and support community-based services for children, young people, and adults. The ideal candidate has extensive experience in evidence-based commissioning, regulatory knowledge, and leadership in a politically diverse environment. This is an opportunity to make a significant impact on public satisfaction in service delivery.

Qualifications

• Substantial experience in evidence-based commissioning and leadership.
• Excellent knowledge of commissioning practices and regulatory bodies.
• Understanding of legislation and strategic leadership in diverse environments.

Responsibilities

• Lead a specialist service within the Commissioning Directorate.
• Oversee provider relationships and contract monitoring.
• Influence commissioning strategies to enhance public satisfaction.

Skills

Evidence-based commissioning

Staff leadership

Commissioning practices

Legislation understanding

Education

Relevant degree or substantial experience

Job description

Commissioning – Enhancing Lives, Empowering Communities

We are excited to offer a rare and rewarding opportunity for an exceptional leader to join our passionate and forward-thinking Commissioning Quality Assurance and Performance Team as the Service Manager.

Our Commissioning Directorate plays a vital role in shaping the future of accommodation and community-based support for children, young people, and adults. We take a whole-life approach, ensuring residents receive the right support at every stage of their journey.

In this role, you will lead a specialist service, working closely with the Head of Service for Adults to drive performance and deliver outstanding outcomes. You will oversee provider relationships and contract monitoring, ensuring services meet the highest standards. As a subject matter expert, you will influence commissioning strategies that make a real difference and champion collaboration with partners, including health services, to maximise public satisfaction.

What we’re looking for:

• A relevant degree or substantial experience in evidence-based commissioning and staff leadership.
• Excellent knowledge of commissioning practices, including working with the Care Quality Commission (CQC) and other regulatory bodies.
• A solid understanding of legislation, such as the Care Act, with the ability to lead strategically in a politically diverse environment.

If you are ready to make a lasting impact and help shape services that truly enhance lives across Wiltshire, we would love to hear from you.